Experienced legal professional with focus on providing comprehensive support in legal research, documentation, and client communication. Capable of delivering precise and timely assistance by leveraging strong analytical skills and thorough understanding of legal procedures. Proven track record in streamlining case management and enhancing operational efficiency.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Customer Advisor
SAJJ Consulting
South Ockendon, Essex
01.2025 - 04.2025
Enhanced customer satisfaction by promptly addressing queries and concerns.
Provided managed IT and payroll services to enhance operational efficiency.
Facilitated training and professional development for clients
Offered analytics solutions to drive informed decision-making for clients.
Delivered personalised service to each client, fostering trust and loyalty.
Provided exceptional customer service to ensure positive shopping experience.
Managed large volumes of incoming calls for efficient customer service operations.
Mini Pupillage
Saint Philips Chambers
Birmingham
07.2024 - 08.2024
Executed statutory research for criminal and civil cases alongside assigned legal practitioner.
Combined and evaluated expert reports through interviews for comprehensive analysis.
Completed theoretical private assignment focused on drafting motions of appeal.
Demonstrated respect, friendliness and willingness to help wherever needed.
Successfully delivered on tasks within tight deadlines.
Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
Retail Assistant
NSPCC
Birmingham, West Midlands
07.2023 - 01.2024
Role: Communicating with various people to raise funds for over 200 million children worldwide.
Responsibilities: Check and take notes of junior colleagues.
Displayed: Excellent Communication Skills: Strong verbal and written communication abilities to effectively interact with customers and team members.
Displayed excellent verbal communication with Skills through presenting information and purpose of charity, raised awareness, and used persuasive skills with customers and team members.
Demonstrated and daily target by making sure more than 10 people daily signed up.
Worker of the Month: Received multiple Worker of the Month awards for outstanding performance.
Pay Raise: Consistently rewarded with higher pay raises due to effectiveness and performance.
Provided coverage during peak times to manage customer flow effectively.
Education
LLB - LAW
Aston University
09.2022 - 06/2025
Western African Senior Certificate Exam (WSSCE) - Government and Acts Studies, History
Sacred Heart Seminary High School
09.2014 - 12/2020
Skills
Team collaboration
Attention to detail
Ms Word, Ms Excel, Ms Presentation Expertise
Civil litigation understanding
Training in court procedures
Case Management
Corporate law
Superb legal research skills
Dispute Resolution
Criminal law
Efficiency
Product knowledge
Target awareness
Certification
Test Of English as A Foreign Language (TOEFL), Distinction all through; Reading, writing, speaking and listening.
Leo Cussen Human Rights Law Job Simulation on Forage, 03/01/24, Completed a job simulation involving advising hypothetical clients on human rights issues.
Affiliations
Poetry and Art
Languages
English
Fluent
References
References available upon request.
Timeline
Customer Advisor
SAJJ Consulting
01.2025 - 04.2025
Mini Pupillage
Saint Philips Chambers
07.2024 - 08.2024
Retail Assistant
NSPCC
07.2023 - 01.2024
LLB - LAW
Aston University
09.2022 - 06/2025
Western African Senior Certificate Exam (WSSCE) - Government and Acts Studies, History