Hi, I’m
OLAJUMOKE APALARA
Grantham,Lincolnshire
Summary
A Confident and professional Compliance Officer with 6 years of experience, helping financial institutions achieve their compliance objectives. Developing and promoting policies and systems in line with current regulation and legislation, ensuring ethical standards are adhered to.
Overview
17
years of professional experience
1
Certification
Work history
Zenith Bank PlcLagos, Nigeria
Compliance officer
08.2017 - 09.2023
Job overview
- Ensured company policies were implemented and adhered to.
- Drafted monthly and quarterly compliance reports to inform upper management.
- Liaised with external certifying agencies to verify compliance or clarify corrective actions.
- Collated documented evidence of corrective action implementation and effectiveness.
- Assisted with compilation and review of risk assessments across scope of organisational objectives.
- Respond to information requests from organisations and members of public.
Zenith Bank PlcLagos, Nigeria
Funds transfer officer
03.2008 - 07.2017
Job overview
- Supervised branch operations to spur continuous improvements and enhance service delivery.
- Engaged customers to answer questions regarding account balances, outstanding balances and deposits.
- Recommended strategies to clients for achieving financial goals and objectives.
- Managed cash flow by collecting and depositing payments into bank accounts.
- Interpreted and followed banking laws to comply with local and national government regulations.
Zenith Bank PlcLagos
Customer service assistant
01.2007 - 01.2008
Job overview
- Adhered strictly to policies and procedures for continued company compliance
- Maintained customer happiness with forward-thinking strategies focused on addressing needs and resolving concerns
- Answered customer telephone calls promptly and improved wait time.
Education
Obafemi Awolowo University
B. Sc from Accounting
11.2006
West African Senior Schl
05.1999
Skills
- Ability to assess compliance vulnerabilities and risk
- Critical thinking
- Staff training
- Document review
- Data presentation skills
- Report preparation
- Expertise in Excel
- Interpersonal skills
Languages
English
Upper intermediate
Certification
Association of Chartered Certified Accountants (Fellow) 2016
Compliance Institute of Nigeria (Designate) 2017
Timeline
Compliance officer
Zenith Bank Plc
08.2017 - 09.2023
Funds transfer officer
Zenith Bank Plc
03.2008 - 07.2017
Customer service assistant
Zenith Bank Plc
01.2007 - 01.2008
Obafemi Awolowo University
B. Sc from Accounting
West African Senior Schl
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