OLAITAN AHMED HASSAN
Stoke-on-Trent,Nigeria
Summary
Experienced team leader and senior support worker with a strong background in healthcare, specialising in compassionate care and residential support. Demonstrates motivational leadership and excellent communication skills, ensuring effective implementation of care plans and safeguarding policies. Proficient in first aid, medical documentation, and behaviour management, with a commitment to promoting independent living and enhancing quality of life for individuals.
Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.
Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.
Compassionate Senior Support Worker offering over four years of Supported living/Residential experience. Maintaining safe, secure environments for continued best care practices and positive service user rehabilitation. (Diploma In Health and Social care NVQ3 certified.)
Compassionate individual seeking to leverage strong communication and interpersonal skills in Senior Support Worker role. Demonstrated ability in problem-solving and team collaboration ensures high-quality care and support. Committed to driving positive outcomes and improving lives of those supported.
Overview
16
16
years of professional experience
9
9
years of post-secondary education
Work history
Senior support worker- Team leader
Hadet Healthcare Solutions
Cannock, Staffordshire
2022.02 - Current
- Promoted autonomy amongst individuals with learning disabilities by providing necessary support and guidance.
- Escorted clients on external trips or appointments ensuring they received required services.
- Maintained accurate records of client progress to ensure continuity of care.
- Delivered tailored therapeutic interventions to improve client's quality of life.
- Responded promptly to emergencies, ensuring safety of all involved parties.
- Negotiated solutions to conflicts between service users, maintaining harmony within facility.
- Facilitated community involvement for clients, contributing to increased social skills.
- Managed challenging behaviours of clients, resulting in a safer environment.
- Participated in regular training sessions keeping knowledge and skills current.
- Provided compassionate patient care and communication, upholding high standards of health, hygiene and dignity at all times.
- Administered medication as per prescriptions ensuring correct dosage at the right times.
- Coordinated effectively with medical professionals for superior patient care.
- Adopted person-centred approach in all aspects of care-giving.
- Worked collaboratively with other support workers to maintain holistic care for clients.
- Administered medication to safeguard health and wellbeing.
- Administered oral and topical medication following instructions from medical personnel.
- Delivered compassionate care in residential homes, community settings, and homes of service users.
- Assessed clients and documented information for records and analysis.
- Collaborated with external support providers to maintain good care continuity.
- Led team meetings aimed at improving service delivery across organisation.
- Maintained safe, secure environments for service users, providing protection from possible harm or risk.
- Supported service users in daily routines and activities, encouraging progress in self care and rehabilitation.
- Promoted community engagement and sense of belonging.
- Provided exceptional emotional support to clients, leading to improved mental health.
- Collaborated closely with families of clients for provision of personalised care plans.
- Collaborated with multidisciplinary health teams to maximise opportunities for therapeutic care.
Fleet Analyst - Transport Division
Dangote Transport
Lagos,Nigeria, Nigeria
2016.09 - 2021.11
- - Responsible for strict compliance for daily maintenance schedule of trucks in order to improve operational efficiency.
- - Prepared fleet report on a daily basis.
- - Ensured compliance to all policies, procedures, standards operating procedures (SOP), with recommendations for action and continuous improvement.
- - Applied and recorded appropriate disciplinary actions where necessary.
- Identified trends in sales data to improve marketing strategies.
- Contributed to team projects by providing key analytic insights.
- Leveraged Excel functions for streamlined data evaluation and presentation,.
- Maintained utmost accuracy whilst handling sensitive data,.
- Highlighted undetected organisational needs to improve business performance.
Operations - Banking Officer
Ecobank Nigeria Limited
Victoria Island,Lagos, Nigeria
2013.08 - 2016.09
- - Oversee account opening, account closing and product sales activities.
- - Build positive working relationship with existing customers for repeat businesses.
- - Worked with management to develop customer retention and outreach strategies.
- - Worked in compliance with bank policies and procedures.
- - Provided support to personal banking department when needed.
Operations-Funds Transfer
Ecobank Nigeria Limited
2016.01 - 2016.08
- - Balanced daily and weekly internal funds transfer accounts e.g Managers, Chequers, Cash Advances.
- - Maintained proper records of funds transfer transactions.
- - Ensured maintenance and effective utilization of physical assets and resources.
- Offered friendly, efficient customer service and handled challenging situations with ease.
- Increased customer satisfaction by resolving issues.
Procurement Officer
Full-House Logistics
2011.04 - 2013.03
- - Negotiated with external vendors to secure advantageous terms.
- - Approved the ordering of necessary goods and services.
- - Examined and tested existing contracts.
- - Track and report key functional metrics to reduce expenses and improve effectiveness.
- - Performed risk management for supply contracts and agreements.
English Teacher, NYSC
Okanle Community High School
Kwara State
2010.03 - 2012.02
Education
Master of Public and International Affairs - MPIA
University of Lagos
Nigeria 2016.12 - 2018.11
B.A Philosophy - Second Class Lower
Olabisi Onabanjo University
Ago-iwoye, Nigeria 2004.09 - 2009.04
Master of Business Administration - Business Administration
Ulster University
Birmingham 2022.01 - 2023.02
NVQ Level 3 - Diploma in Health and Social care
Bacon Institute
United Kingdom 2024.01 - 2025.02
Skills
- Familiarity with care plans
- Compassionate empathy
- Communication excellence
- First Aid
- Medical documentation
- Shopping assistance
- Motivational leadership
- Good judgement
- Residential care support
- Independent living care
- Compassionate care
HDAET HEALTCARE - Team leader
Senior Support Worker
- Safeguarding policy knowledge
- Behaviour management
- Building trust relationships
- Behavioural observation
- Medication Administration
- Health and Safety Compliance
- Group leadership
- Routine management
- Record-keeping and documentation
- Empathetic communication
- Excellent verbal and written communication
- Client empowerment
REFERENCES
AVAILABLE ON REQUEST
HOBBIES
Travelling to new places and Sports.
TRAININGS
- NIIT LINUX AND ORACLE 11G 02/2013-05/2013. ANTHONY CENTRE LAGOS NIG.
- ECOBANK TRAINING SCHOOL 05/2013-09/2013.
- DANGOTE TRAINING SCHOOL-OBA AKRAN IKEJA, LAGOS, NIGERIA. 9/2016-1/2017.
Timeline
NVQ Level 3 - Diploma in Health and Social care
Bacon Institute
2024.01 - 2025.02
Senior support worker- Team leader
Hadet Healthcare Solutions
2022.02 - Current
Master of Business Administration - Business Administration
Ulster University
2022.01 - 2023.02
Master of Public and International Affairs - MPIA
University of Lagos
2016.12 - 2018.11
Fleet Analyst - Transport Division
Dangote Transport
2016.09 - 2021.11
Operations-Funds Transfer
Ecobank Nigeria Limited
2016.01 - 2016.08
Operations - Banking Officer
Ecobank Nigeria Limited
2013.08 - 2016.09
Procurement Officer
Full-House Logistics
2011.04 - 2013.03
English Teacher, NYSC
Okanle Community High School
2010.03 - 2012.02
B.A Philosophy - Second Class Lower
Olabisi Onabanjo University
2004.09 - 2009.04