OLADOTUN AKINTOLA
Summary
Project coordinator and operations professional with 5+ years of combined experience in administrative support, stakeholder communication, and logistics execution. Proven success in supporting capital projects, improving project reporting accuracy by 30%, and streamlining stakeholder engagement by 40%. Currently pursuing MSc in Management with a foundation certification in Project Management. Skilled in managing change initiatives, coordinating IT and operational projects, and delivering on KPIs in high-pressure environments.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Member
Gails Bakery
01.2024 - Current
- Company Overview: UK
- Collaborated in high-paced, team-driven operations while following health, safety, and hygiene standards.
- Supported workflow management, demonstrating adaptability and proactive team engagement.
- Provided real-time feedback during team performance reviews to optimize task delegation and kitchen flow.
- UK
Administrative Officer
Ministry of Environment
05.2021 - 10.2021
- Company Overview: Lagos Capital Project – Lagos, Nigeria
- Coordinated project documentation and administrative planning across departments to support successful project execution.
- Reviewed project deliverables and maintained daily progress reporting—improved reporting accuracy by 30%.
- Scheduled and facilitated project meetings with stakeholders—enhanced follow-up efficiency by 25%.
- Managed procurement processes and resource tracking to ensure uninterrupted office operations.
- Developed stakeholder communications—accelerated response and engagement rates by 40%.
- Lagos Capital Project – Lagos, Nigeria
Customer Service Representative
Ocean Pride Group
03.2018 - 10.2018
- Company Overview: Lagos, Nigeria
- Delivered client support across product-related queries—achieved 95% satisfaction rate.
- Processed customer transactions and updated client records with 100% data integrity.
- Conducted office-based research and coordinated service follow-ups to streamline customer journeys.
- Lagos, Nigeria
Customer Service Agent
Everything Labelled
10.2017 - 01.2018
- Company Overview: Lagos, Nigeria
- Managed customer communications including order management, complaints, and post-sale support.
- Maintained product information updates and delivery schedules in coordination with internal teams.
- Lagos, Nigeria
Education
Master of Science - Management
University of Hertfordshire
Hatfield, United Kingdom02-2025
B.Sc. - Quantity Surveying
University of Ilorin
Ilorin, Kwara01.2019
Skills
- Project Lifecycle Management
- Stakeholder Engagement & Communication
- Change Management & Process Improvement
- Operational & IT Project Coordination
- Budgeting & Cost Estimation
- Agile Methodologies
- Microsoft Office Suite & Google Workspace
- Scheduling & Resource Planning
- Reporting & Documentation
- Risk Management & KPI Tracking
- Allergen awareness
Certification
- Project Management Foundation Certificate, LinkedIn Learning, 01/01/24
- PRINCE2 Practitioner, In Progress
Timeline
Kitchen Member
Gails Bakery
01.2024 - Current
Administrative Officer
Ministry of Environment
05.2021 - 10.2021
Customer Service Representative
Ocean Pride Group
03.2018 - 10.2018
Customer Service Agent
Everything Labelled
10.2017 - 01.2018
B.Sc. - Quantity Surveying
University of Ilorin
Master of Science - Management
University of Hertfordshire
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