Ola Olayanju
Twickenham,London
Summary
Results-driven deputy manager with a strong history of enhancing care services and achieving compliance improvements. Skilled in navigating regulatory challenges and leading operational turnarounds through effective governance and stakeholder collaboration. Proven ability to develop high-performing teams and increase occupancy via community engagement and positive relationships with regulators. Demonstrates commercial acumen, balancing quality care with operational efficiency and service growth, now targeting a regional leadership role to drive excellence across multiple services.
Overview
7
7
years of professional experience
Work history
Deputy manager
Gold Care Home
Chessington
2024.12 - 2026.03
- Played a key role in turning around the care home under local authority embargo, restoring compliance, governance standards, and operational stability
- Supported service through: CQC inspection, Multiple local authority inspections, Internal quality audits → contributing to significant improvement in performance and regulatory confidence
- Strengthened relationships with GP, district nurses, local authority teams, and community stakeholders, improving the home's reputation and referral pathways.
- Led initiatives to increase occupancy through community engagement, marketing collaboration, and improved enquiry-to-admission conversion.
- Introduced structured care plan engagement sessions with families, improving transparency, trust, and person-centred care delivery.
- Developed team capability through coaching and mentoring, contributing to internal promotions across multiple roles (team leaders → deputies).
- Supported the home in achieving recognition as a significantly improved service within the organisation, evidenced in the most improved home of the year award, and coming runners-up in the home of the year awards.
- Assisted in budget management to control costs effectively.
- Obtained a 94% training compliance rating in the home.
- Reduced operational inefficiencies by streamlining workflow processes.
Team leader
Care UK
Hampton & Kingston, Surrey
2020.05 - 2024.12
- Led frontline teams, improving staff engagement, retention, and performance
- Supported service delivery through COVID-19, maintaining safe staffing levels and continuity of care
- Developed strategies for improved performance level across the team.
- Encouraged open communication, fostering a positive work culture.
- Contributed to maintaining a “good” CQC rating through consistent adherence to regulatory standards
- Delivered training and mentoring programmes that supported career progression within the team
- Conducted performance reviews and implemented improvement plans aligned with service objectives
- Reduced staff turnover with an effective motivation strategy.
Account executive
Wave global
London, Greater London
2020.01 - 2020.05
- Managed client campaigns and provided performance insights, including work with Shell Energy
- Achieved sales targets by building strong business relationships.
- Supported resource planning and mentoring of junior staff
- Monitored competitor activity, staying informed about industry changes.
- Established long-term partnerships by understanding and meeting client needs.
Healthcare assistant
Blue ribbon
Kingston, Surrey
2019.03 - 2020.04
- Delivered person-centred care to individuals with diverse needs
- Built strong relationships to support wellbeing and independence
Education
Ma - Photography
University of Sunderland
Sunderland 06/2016 - 08/2017
BA - Media, Culture & Communication
University of Sunderland
Sunderland 06/2013 - 05/2016
Leader in Adult Care L5 (V1) - Adult Care
Paragon Skills
London 08/2025 -
Skills
- Multi-Site Operational Awareness
- CQC Compliance & Governance
- Service Turnaround & Improvement
- Occupancy Growth Strategies
- Budget & Cost Awareness
- Team Leadership & Development
- Stakeholder Engagement (GP, Local Authority, Families)
- Performance Management
- Recruitment & Workforce Planning
- Quality Assurance & Audits
- Advanced data analysis
Timeline
Deputy manager
Gold Care Home
2024.12 - 2026.03
Team leader
Care UK
2020.05 - 2024.12
Account executive
Wave global
2020.01 - 2020.05
Healthcare assistant
Blue ribbon
2019.03 - 2020.04
Ma - Photography
University of Sunderland
06/2016 - 08/2017
BA - Media, Culture & Communication
University of Sunderland
06/2013 - 05/2016
Leader in Adult Care L5 (V1) - Adult Care
Paragon Skills
08/2025 -