Oju Perrena Ndubuisi Agwor

• Receiving deliveries and checking goods against delivery notes.
• Unpacking, sorting, and storing stock in the correct locations.
• Maintaining accurate stock records and inventory levels.
• Picking and preparing items for the shop floor or customer orders.
• Conducting regular stock counts and reporting discrepancies.
• Keeping the stockroom clean, safe, and organized.
  Assisting with stock replenishment on the sales floor.
• Moving and lifting stock safely, following health and safety procedures.
• Processing returns and damaged goods.

• Operated the till, handling cash and card payments accurately

• Assisted customers with enquiries and provided friendly, helpful service

• Labelled, priced, and tagged clothing and other donated items

• Sorted, steamed, and prepared stock for display on the shop floor

• Replenished shelves and ensured products were well-presented and organised

• Maintained cleanliness and tidiness of the shop floor and stockroom

• Supported the team with stock rotation and inventory checks

• Helped create attractive displays to encourage sales

• Followed store procedures, including health and safety guidelines

• Recognised for reliability and willingness to take on extra shifts

• Adhered strictly to company guidelines in handling products, ensuring their optimum condition.
• Built good relationships within the team through effective collaboration and communication.
• Maintained a clean workspace to promote efficiency and reduce risk of accidents.
• Met all targets

• Packed and dispatch 200+ orders per shift, consistently meeting 100% of daily targets.

• Maintained zero safety incidents through strict adherence to health and safety procedures.

• Contributed to reducing stock discrepancies by 15% through accurate stock handling.

• Led and supervised 20+ administrative staff and department heads.
• Improved office efficiency by 30% through streamlined processes.
• Reduced workplace incidents by 25% by strengthening health and safety compliance.

• Managed HR records for 20+ employees, including leave and performance tracking.
• Coordinated monthly executive meetings (12+ annually) and improved internal communication flow.
• Supported staff mentorship programmes that increased team productivity by 20%.

• Coordinated travel and logistics for 10+ senior executives annually.
• Managed documentation systems with 100% compliance accuracy.
• Resolved customer inquiries and complaints, maintaining 95% satisfaction rate.

• Served 50–100 customers daily while maintaining high hygiene standards.

• Increased repeat customer rate by 40% through quality service.

• Increased revenue by 18% through strategic REVMAX implementation.
• Secured 10+ corporate contracts within 9 months.
• Introduced new marketing campaigns, boosted brand image.
• Established solid partnerships for enhanced market presence.

• Led a sales team of 8 members.
• Negotiated corporate contracts and conducted market surveys.
• Represented hotel at industry events and trade shows.

• - Built and managed client relationships.
• - Organized sales promotions and incentive programs.

• - Liaised between guests and hotel departments.
• - Handled guest complaints, airport pickups, and crisis management.

• - Managed guest check-in/check-out and account reconciliations.

• - Performed clerical duties and maintained organised filing systems.