Oghenekevwe Kobodje

• Carried out active selling from initial customer greeting.
• Promoted customer loyalty scheme at checkout.
• Resolved customer complaints and process issues with proactive problem-solving skills.
• Managed customer lines for minimum wait times and high satisfaction.
• Engaged customers to enhance in-store experience and provide outstanding customer service.
• Worked energetically to maintain efficient operations during peak trading hours.
• Inspected products for damages and expiry dates before processing refunds.
• Shelved and merchandised new products in visually appealing, organised displays to engage customers.

• Implemented proven methods to overcome common barriers to learning.
• Personalised instruction and personal mentoring based on individual strengths and abilities.
• Provided extra assistance to students with learning disabilities to maximise potential.
• Used established standards and teaching expertise to plan learning programmes.
• Prepared and delivered various lessons, incorporating inclusive strategies to meet needs of all learners.

• Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
• Supported clients with rehabilitation and socialisation in community settings.
• Recommended clients for specific treatment programmes to aid timely recovery.
• Actively contributed to personalised support planning, presenting new opportunities to achieve maximum choice and control in service users' lives.
• Adapted support where possible to increase service accessibility.

The Nigerian government established the National Youth Service Corps (NYSC) programme to engage its graduates in national development.

• Established clear learning outcomes and targets for different abilities.
• Identified student strengths and weaknesses, providing constructive feedback to improve results.
• Created and marked homework, exams and class activities to monitor individuals' progress.
• Set academic targets for students, communicating constructive feedback to address obstacles to learning.

• Prepared necessary forms to complete transactions.
• Assisted customers with varying questions using product knowledge and service expertise.
• Answered customer telephone calls promptly and improved on-hold wait times.
• Resolved customer complaints following guidelines and referred complex inquiries to team leaders.
• Handled in-person, email and mailed correspondence.
• Handled customer complaints, providing appropriate solutions to guarantee positive outcomes.
• Listened actively to offer accurate information and best solution to their needs.