Ofosua Mamphey
Coulsdon,Surrey
Summary
Motivated professional with varied experience across healthcare settings. Demonstrates strong problem-solving and communication skills, adapting to the needs of clients effectively. Eager to contribute positively to a supportive care environment.
Overview
7
7
years of professional experience
Work History
Live in HCA
Right At Home Company
Epsom, surrey
11.2025 - Current
- Administered medications to clients unable to self-administer.
- Managed household tasks, including cleaning, laundry, and shopping, ensuring a comfortable living environment.
- Administered medication as prescribed by healthcare professionals, monitoring for adverse reactions and maintaining meticulous records.
- Established routines that respected clients' preferences and maximised their independence and comfort.
- Completed activities of daily living for clients unable to manage personal hygiene.
- Kept spaces clean and organised, handling linens, clothes washing and basic housekeeping.
- Assisted clients with daily personal hygiene, including bathing, dressing, and grooming, to promote dignity and independence.
- Supported client mental health with reading, games and activities.
- Helped customers with shopping duties, buying items as instructed by clients, care plans, families and doctors.
- Prepared nutritious meals tailored to dietary requirements, enhancing clients' health and well-being.
- Maintained confidentiality and privacy, respecting clients' rights and personal preferences.
- Recorded and administered daily medication.
- Maintained detailed records of care provided, client progress, and any incidents, ensuring transparency and accountability.
HCA
Signature luxury care home
Banstead, surrey
03.2025 - Current
- Assisted residents with daily personal care tasks, including washing, dressing, and maintaining personal hygiene to promote comfort and dignity.
- Supported residents with mobility issues, using equipment like hoists and wheelchairs to facilitate safe and efficient movement.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Maintained clean and hygienic living environments, ensuring comfort and safety.
- Provided emotional support and companionship to residents, fostering a trusting and supportive environment within the care setting.
- Engaged in respectful communication, respecting the dignity of those in care.
- Observed strict confidentiality protocols regarding resident information, upholding privacy and ethical standards in care delivery.
- Actively listened to patients' complaints and feedback, actioning improvements to continuously elevate quality of care.
Health Care Assistant
Home service agents company
Accra, Ghana
05.2021 - 01.2025
- Provided quality personal care, such as dressing and bathing, while maintaining respect and sensitivity.
- Documented care provided, ensuring accurate and up-to-date records were kept.
- Built strong, trusting relationships with patients by providing continuous support and delivering best possible care.
- Assisted patients with daily personal care tasks, including bathing, dressing, and toileting, promoting dignity and comfort.
- Aided in bathing, dressing and general mobility.
- Provided emotional support and companionship to patients, enhancing their mental well-being and overall quality of life.
Administrative Assistant
Sappor ARK foundation
Accra, Ghana
01.2019 - 04.2021
- Handled incoming calls and emails, providing prompt responses or directing queries to appropriate departments.
- Answered telephone calls to offer information, direct callers and take messages.
- Managed confidential information with discretion, upholding data protection standards.
- Monitored office supplies inventory, placing orders to avoid shortages and maintain operational flow.
- Organised company events, from venue selection to on-the-day coordination, enhancing team morale.
Education
NVQ Level 3 - health and social care
Beacon education partnership
01-2026
NVQ Level 2 - Behaviour that challenges
Hart learning & development
North Hertfordshire01-2025
NVQ Level 3 - Palliative and end of life care
Reed Education
01-2025
Skills
- Personal care
- Problem-solving
- Analytical and critical thinking
- Calm under pressure
- Communication skills
Hobbies and interests
- voluteer work
- organising events
- movies
- crafts work
Timeline
Live in HCA
Right At Home Company
11.2025 - Current
HCA
Signature luxury care home
03.2025 - Current
Health Care Assistant
Home service agents company
05.2021 - 01.2025
Administrative Assistant
Sappor ARK foundation
01.2019 - 04.2021
NVQ Level 3 - health and social care
Beacon education partnership
NVQ Level 2 - Behaviour that challenges
Hart learning & development
NVQ Level 3 - Palliative and end of life care
Reed Education