NYLA CUMMINGS
Bexhill,East Sussex
Summary
Dedicated professional with extensive expertise in elderly care, client relationship management, and customer service excellence. Proficient in patient interaction and communication, emotional support, and empathetic engagement. Demonstrates strong skills in independent decision-making, personal care and hygiene compliance, routine management, and safety prioritisation. Adept at time management, problem resolution, and basic life support skills. Experienced in food preparation, household chores, cleaning tasks, Microsoft Office applications, telephone etiquette, and office administration. Organised and reliable with a commitment to delivering high-quality care and support.
Overview
3
3
years of professional experience
Work history
Care and support worker
The Orangery
Bexhill-on-Sea, East Sussex
2026.06 - Current
- Ensured medication adherence by administering prescribed drugs under the guidance of healthcare professionals.
- Encouraged family involvement in care plans, creating a supportive atmosphere for the patient.
- Escorted patients on outings or errands outside the home, promoting a sense of normalcy in daily life.
- Assisted patients to participate in community activities, promoting socialisation and mental health.
- Responded promptly during emergencies-ensured immediate professional help was sought when required.
- Prepared healthy meals according to specific dietary needs, improving overall patient wellness.
- Adapted quickly to new care routines for smooth transition periods during changes in patient requirements.
- Safely lifted, transferred and repositioned service users using hoists and wheelchairs.
- Determined ongoing patient safety, promptly reporting concerns about abuse or safeguarding issues to care managers.
- Documented accurate and updated caseload records and reports to streamline process.
Private Carer
Family member
2025.10 - 2026.05
- Delivered one-to-one support for learning difficulties with tailored engagement.
- Supported personal care routines alongside emotional reassurance for wellbeing.
- Promoted independent choices while maintaining safety and comfort throughout care.
- Carried out structured daily routines and adapted plans to changing needs.
- Communicated accurately with family and professionals to clarify care plans.
- Supported clients on outings and appointments using transport and mobility help.
- Accompanied clients to appointments, social events, and outings for practical support.
- Provided companionship by watching TV and movies and joining outings.
- Offered regular conversation and companionship to support client emotional health.
- Assisted with feeding, drinking, and medication administration when needed.
- Built trusting relationships through consistent, respectful, and empathetic care.
- Assisted with physical therapy exercises in line with clinicians' instructions.
- Coordinated updates with healthcare professionals and family to align recommendations.
- Supported mental health through reading games and structured activities.
- Proactively met every client need, regardless of size or urgency.
- Prepared budgeting and finance plans based on weekly income.
- Completed daily personal care duties including bathing, dressing, and toileting.
Hairdressing Assistant
Red Hair
2025.06 - 2025.10
- Offered refreshments and reading materials to improve client comfort in salon visits.
- Greeted clients professionally at reception to create positive first impressions.
- Handled customer enquiries and booked appointments to keep service running smoothly.
- Processed cash and card payments accurately to maintain financial accountability.
- Carried out daily housekeeping with care to maintain high cleanliness standards.
- Sanitised salon areas and equipment to support strong hygiene practices.
Hairdressing Assistant
Topnots
Bexhill-on-Sea, East Sussex
2024.07 - 2025.04
- Managed front-of-house reception duties, delivering a friendly and professional first point of contact.
- Facilitated customer enquiries to uphold exceptional standards of service.
- Executed daily housekeeping tasks to uphold cleanliness and organisation standards.
- Handled cash transactions with accuracy and responsibility.
- Monitored and replenished stock levels to optimise availability and enhance product presentation.
- Maintained cleanliness and hygiene of the salon, including sterilising equipment after each use.
- Offered refreshments and reading materials to clients for a comfortable salon experience.
- Cleaned workstations, swept areas and folded towels throughout day to keep service running smoothly.
- Maintained spotless studio in compliance with hygiene regulations.
- Supported salon team by mixing colours, sweeping hair and looking after guests at shampooing stations.
Hairdressing Assistant
School work experience
Bexhill-on-Sea, East Sussex
2023.06 - 2023.06
- Welcomed clients warmly, fostering engaging conversations and ensuring comfort throughout visits.
- Facilitated fitting of protective gowns for clients to ensure readiness for treatments.
- Executed high-standard hair washing and conditioning for clients.
- Maintained cleanliness and hygiene across all salon areas to ensure a welcoming environment for clients.
- Sanitise tools and equipment to ensure hygiene standards after hair colouring treatments.
Education
GCSEs - Maths
THE WORKPLACE SCHOOL
Bexhill-on-Sea, ESXGCSEs - Science
The workplace school
Bexhill-on-Sea, ESXGCSEs - Design and Media
The workplace school
Bexhill-on-Sea, ESXGCSEs - Hairdressing VTCT Technical
the workplace school
Bexhill-onSea, ESXGCSEs - English
The work place school
Bexhill-on-Sea, ESXNVQ Level 2 - Hairdressing VTCT Technical
Hastings college
Hastings, ESXSkills
- Patient interaction and communication
- Client relationship management
- Emotional support and empathetic engagement
- Independent decision-making
- Personal care and hygiene compliance
- Routine management and safety prioritization
- Customer service excellence
- Time management and problem resolution
- Basic life support skills
- Elderly care expertise
- Food preparation and household chores
- Cleaning and housekeeping tasks
- Microsoft Office
- Telephone etiquette
- Office admin
- Organised and reliable
Affiliations
- travelling
- spending time with friends and family
- going to festivals
- listening to music
Timeline
Care and support worker
The Orangery
2026.06 - Current
Private Carer
Family member
2025.10 - 2026.05
Hairdressing Assistant
Red Hair
2025.06 - 2025.10
Hairdressing Assistant
Topnots
2024.07 - 2025.04
Hairdressing Assistant
School work experience
2023.06 - 2023.06
GCSEs - Maths
THE WORKPLACE SCHOOL
GCSEs - Science
The workplace school
GCSEs - Design and Media
The workplace school
GCSEs - Hairdressing VTCT Technical
the workplace school
GCSEs - English
The work place school
NVQ Level 2 - Hairdressing VTCT Technical
Hastings college