Nycki Bertie
London
Summary
Seeking a new venture in the healthcare sector, to be part of a team of dedicated professionals and to utilise my personal attributes including compassion, patience and empathy. I am committed to delivering high quality care; ensuring confidentiality, with strong listening skills and upholding the patient-centred ethos. I have an eagerness to learn and evolve within healthcare; incorporating good communication and organisational skills in a practical and proactive manner with a willingness to go above and beyond my duties.
Overview
6
6
years of post-secondary education
37
37
years of professional experience
Work history
Volunteer
Love Fellowship Lifeline
London
01.2026 - Current
- Assisted in setting up tables and chairs, ensuring elegant presentation with table cloths and flowers
- Prepare cutlery and napkins in basket
- Ensured safety by applying necessary kitchen protective gear
- Organise trays for food distribution
- Sanitise all surfaces
- Assist Chef in preparation of lunch
- Warmly greet patrons
- Assist Chef in serving lunch
- Engaged with patrons to enhance their dining experience
- Clean used dishes and put away
- Put away tables and chairs
- Drive Pastor and Chef to various shops to purchase food
Information Manager
BW Interiors Ltd
London
06.2024 - 01.2026
- Managed RFIs and DRS, ensuring timely distribution and upload of drawings and documentation
- Conducted quality assurance checks on project submissions to confirm compliance, closing and distributing submittals as required
- Collaboration with site team, stakeholders, consultants and subcontractors
- Compile project reports and issue to stakeholders, consultants and site team
- Delivered training sessions for teams on effective use of Procore and Hammertech, enhancing their operational capabilities
- Project specific set up on Procore
- Set up project on Hammertech (Health and Safety software)
Document Controller
Wates Smartspace
London
01.2024 - 06.2024
- Upload drawings and documents to EDMS (Dalux) and update the file of A3 drawings folders
- Added new users and subcontractors to EDMS, ensuring proper access and permissions
- Update drawing registers and issue weekly
- Managed and revised the MIDS (Master Information Deliverables Schedule)
- QA check all drawings, Technical Submittals and Builders Works
- Updated and managed the project directory, project team annual leave and training tracker
- Handled the project calendar for room bookings
- Managed visitor bookings and coordinated entry procedures for site access, including fob distribution and ordering site stationery
Document Controller / Project Secretary
ITC Concepts Ltd
London
01.2023 - 11.2023
- Managed documentation uploads for six concurrent projects, ensuring timely access to relevant materials
- Uploaded drawings and documents to EDMS (Deltek)
- Compiled Progress Reports for all projects
- Maintained current project directories to streamline team communication and documentation retrieval., handled petty cash, hired and off hired site equipment
- Coordinated project site set-ups, including signage, stationery, beverages, and defibrillators, to facilitate smooth operations
- Carried out labour hire and administration for all projects using various recruitment agencies
- Supported the day to day running of the office, dealt with project related incoming calls, all postal and ad hoc duties
Document Controller
GPF Lewis plc
London
10.2022 - 11.2022
- Uploaded and distributed drawings, specifications, and schedules to EDMS (Procore), facilitating streamlined access for project stakeholders
- Issued drawings to Architects and Engineers for approval
- Assigned new users to Procore, organised Health and Safety documentation and uploaded RAMS
- Produced weekly reports on health and safety, outstanding tasks, and overdue submittals to enhance project tracking
- Updated A3 hard copy drawing file and carried out ad hoc requirements
Professional Bus Driver
Stagecoach
London
10.2020 - 10.2022
- Ensured passenger safety by following strict compliance and operational procedures
- Conducted thorough inspections of vehicles before departure of each route, ensuring roadworthiness.
- Followed designated routes and adhered to timetables
- Provided reliable customer service through effective communication and professional conduct
Seeking employment
(co-vid outbreak)
London
08.2019 - 10.2020
Document Controller
Piggott and Whitfield Ltd
London
08.2018 - 08.2019
- Uploaded and downloaded site drawings and issued drawings to internal and external project team
- Trained site staff to use EDMS (Union Square)
- Scanned and uploaded contractual documents onto EDMS
- Managed vehicle permits for visitors and subcontractors for site access
Document Controller
Geoffrey Osborne Ltd
London
02.2006 - 04.2018
- Certified and QA checked documents and drawings for accuracy prior to distribution
- Certified and QA checked all documents and drawings were accurate for distribution
- Issued and distributed new and revised drawings to ensure all stakeholders had access to current information
- Uploaded and downloaded new drawings and technical documents
- Processed and managed RFIs AND Technical Submittals
- Produced bespoke EDMS training to internal and external users
- Created project site folders, took meeting minutes and assisted with site inductions
- Arranged social events for site team
Community Liaison & Local Labour Coordinator
Geoffrey Osborne Ltd
London
01.2015 - 04.2016
- Encouraged local businesses and supply chains' involvement in hiring local labour and taking on apprentices
- Sourced local residents for apprenticeship, work experience and training on site
- Organised construction safety talks for local schools and community centres
- Compiled monthly reports and submitted quarterly spreadsheets to track project progress and outcomes
Business Support Administrator
Lewisham Council
London
11.2003 - 02.2006
Freelance Photographer
Sian Fasuluku MP
Freetown, Sierra Leone
06.2003 - 11.2003
Academic Secretary
University College London
London
11.2000 - 06.2003
Administrative Assistant
Gray Associates
London
07.2000 - 11.2000
PA to Managing Director
ASAP Communications
London
05.2000 - 06.2000
Administration Officer
A.E. Williams & Sons Ltd
London
01.2000 - 05.2000
Switchboard Operator
London Gay & Lesbian Switchboard
London
09.1999 - 12.1999
PA to Director of Development
The Runnymede Trust
London
05.1997 - 09.1999
Production Assistant / Stills Photographer
Self employed
London
07.1995 - 05.1997
Office Junior
John Brunton Partnership
London
06.1989 - 06.1990
Education
National Diploma - Construction
Bromley College of Further Education
London 09.2008 - 07.2010
Higher National Diploma - Photo Reportage
Cleveland College of Art & Design
Middlesbrough 09.1993 - 07.1995
Diploma of Higher Education - Media
South Thames College
London 09.1991 - 06.1993
1st Diploma - Media
Westminster College
London 09.1990 - 06.1991
Skills
- Strong customer service aptitude
- Clear communication skills
- Excellent driving skills
- Full driving licence
- Punctual and reliable
- Proactive team player
- Empathy
- Positive and friendly demeanour
References
References available upon request.
Timeline
Volunteer
Love Fellowship Lifeline
01.2026 - Current
Information Manager
BW Interiors Ltd
06.2024 - 01.2026
Document Controller
Wates Smartspace
01.2024 - 06.2024
Document Controller / Project Secretary
ITC Concepts Ltd
01.2023 - 11.2023
Document Controller
GPF Lewis plc
10.2022 - 11.2022
Professional Bus Driver
Stagecoach
10.2020 - 10.2022
Seeking employment
(co-vid outbreak)
08.2019 - 10.2020
Document Controller
Piggott and Whitfield Ltd
08.2018 - 08.2019
Community Liaison & Local Labour Coordinator
Geoffrey Osborne Ltd
01.2015 - 04.2016
National Diploma - Construction
Bromley College of Further Education
09.2008 - 07.2010
Document Controller
Geoffrey Osborne Ltd
02.2006 - 04.2018
Business Support Administrator
Lewisham Council
11.2003 - 02.2006
Freelance Photographer
Sian Fasuluku MP
06.2003 - 11.2003
Academic Secretary
University College London
11.2000 - 06.2003
Administrative Assistant
Gray Associates
07.2000 - 11.2000
PA to Managing Director
ASAP Communications
05.2000 - 06.2000
Administration Officer
A.E. Williams & Sons Ltd
01.2000 - 05.2000
Switchboard Operator
London Gay & Lesbian Switchboard
09.1999 - 12.1999
PA to Director of Development
The Runnymede Trust
05.1997 - 09.1999
Production Assistant / Stills Photographer
Self employed
07.1995 - 05.1997
Higher National Diploma - Photo Reportage
Cleveland College of Art & Design
09.1993 - 07.1995
Diploma of Higher Education - Media
South Thames College
09.1991 - 06.1993
1st Diploma - Media
Westminster College
09.1990 - 06.1991
Office Junior
John Brunton Partnership
06.1989 - 06.1990