Nurudeen Adeniran
London ,Greater London
Summary
Customer-focused and highly adaptable professional with extensive experience across hospitality, large-scale events, and healthcare support. Proven ability to deliver excellent service in fast-paced, high-pressure environments, including major stadiums and event venues, while maintaining professionalism, efficiency, and attention to detail. Experienced in front-of-house service, till operations, logistics, and customer interaction, alongside strong administrative and organisational skills gained through healthcare and support roles. Recognised for a calm, friendly approach, strong communication skills, and the ability to support diverse individuals with empathy and discretion. A reliable team player who thrives in people-centred roles and consistently contributes to positive guest and service user experiences.
Overview
5
5
years of professional experience
1
1
Certification
Work history
Support Worker/Administrative & Front-Desk Support
Angel UK Care
London, Greater London
2023.11 - 2026.01
- Handled high volumes of phone and in-person enquiries in a professional and welcoming manner, demonstrating strong customer service skills comparable to front of house hospitality roles.
- Maintained accurate records, office files, and documentation, ensuring information was up to date, well organised, and easily accessible to staff and management.
- Provided emotional and physical support to vulnerable individuals, demonstrating empathy, patience, and calm communication, key skills for delivering excellent guest and customer experiences.
- Liaised effectively with colleagues, external professionals, and visitors, ensuring clear communication and a positive, service-focused environment.
- Maintained professionalism, confidentiality, and safeguarding standards while delivering a supportive and welcoming service to all service users and visitors.
- Scheduled and coordinated meetings, appointments, and staff rotas, ensuring smooth daily operations in a fast-paced environment similar to hospitality and events settings.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
Hospitality Staff (Till Operator/ Waiter/ Cellar)
Arc Hospitality Recruitments
LONDON
2023.04 - 2026.01
- Delivered high-quality customer service at major London venues including ExCeL London, The Oval Cricket Ground, Wembley Stadium, Emirates Stadium, Stamford Bridge, Twickenham Stadium, Queen’s Club Tennis, and other large-scale event centres, supporting events with audiences of thousands.
- Operated tills and EPOS systems efficiently in fast-paced environments, accurately processing high-volume cash and card transactions during peak event periods while maintaining excellent customer interaction.
- Followed venue-specific procedures and operational standards at iconic locations including ExCeL London, Twickenham Stadium, The Oval, and Queen’s Tennis Club, adapting quickly to different layouts and service styles.
- Managed high customer volumes calmly and professionally during sold-out events at venues such as Wembley Stadium and Emirates Stadium, maintaining service quality under pressure.
- Worked as a runner and waiter, ensuring timely food and beverage service to customers, VIP areas, and hospitality suites, contributing to smooth event operations and positive guest experiences.
- Supported logistics and cellar operations, including receiving deliveries, stock rotation, keg changes, cellar organisation, and ensuring adequate supply levels throughout events.
- Demonstrated strong teamwork and adaptability by rotating between front-of-house and back-of-house roles as required across multiple venues and event types (sports, exhibitions, concerts, and corporate events).
Support Worker
Amba 24 Ltd
London
2023.03 - 2024.01
- Assisted in all aspects of personal care, retaining comfort and dignity.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
- Kept patient environments clean and neat following optimum hygiene standards.
- Delivered personal care focused on individual needs, preserving patient dignity and self-esteem.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Prepared meals for patients, ensured balanced nutrition intake.
Healthcare Assistant
Lautech Teaching Hospital
Lagos
2021.01 - 2023.02
- Provided basic health education to patients for proper self-care post discharge.
- Collaborated with nurses to provide comprehensive patient care, ensuring a smooth recovery path.
- Delivered high-quality patient service by maintaining cleanliness in wards.
- Managed personal hygiene of bed-bound patients, maintained dignity and respect at all times.
- Successfully positioned, lifted and moved patients from bed into wheelchairs, applying safe handling techniques.
- Helped individuals with day-to-day activities while consistently encouraging independence and self-belief.
Education
Bachelor of Science - Computer Science
EKITI STATE UNIVERSITY
Skills
- Respecting confidentiality
- Strong work ethics
- Therapeutic rapport building
- Patience in difficult situations
- Strategic planning capabilities
- IT competency-microsoft office suite
- People-Centred approach
- Protecting vulnerable adults training
- Sensitive problem identification
- Building trust relationships
- Understanding of safeguarding policies
- Therapeutic techniques application
- Efficient time management
- Risk assessment execution
- Health and Safety Compliance
- Medication Administration
- Excellent verbal and written communication
- Record-keeping and documentation
- Challenging behaviour management
- Data protection compliance
- Empathetic communication
- Training and mentorship
- Motivational leadership
- Social skills development
Certification
Infection control level 2
COSHH level 2
Safeguarding children with learning disabilities level 2
Health and Safety level 3&4
Food Safety and Hygiene level 3&4
Psychological First Aid: Supporting Children And Young People level 2
Child Sexual Exploitation level 2
Self-Harming Behaviours
Manual Handling
Radicalisation And Extremism
Risk Management And Safer Caring
Fire Safety level 2
Equality, Diversity And Cultural Competence level 2
Personal Information
Timeline
Support Worker/Administrative & Front-Desk Support
Angel UK Care
2023.11 - 2026.01
Hospitality Staff (Till Operator/ Waiter/ Cellar)
Arc Hospitality Recruitments
2023.04 - 2026.01
Support Worker
Amba 24 Ltd
2023.03 - 2024.01
Healthcare Assistant
Lautech Teaching Hospital
2021.01 - 2023.02
Bachelor of Science - Computer Science
EKITI STATE UNIVERSITY