Noemi Papini
Northampton,UK
Summary
Detail-oriented professional with strong administrative and organisational skills. Experienced in IT, data entry, and database management, with expertise in document and information management. Bilingual in English and Italian, demonstrating effective communication and problem-solving abilities. Known for maintaining professionalism under pressure and delivering exceptional customer service while upholding integrity and confidentiality.
Overview
2
2
Languages
5
5
years of post-secondary education
17
17
years of professional experience
Work history
Scanning and Cataloguing Operative
OASIS Group Ltd
2023.01 - 2026.09
- Index and catalogue sensitive patient and client records, processing around 200-300 files per day in line with data protection legislation.
- Prepare documents and items for scanning, upload and verify scanned data with a high level of accuracy, and resolve day-to-day issues by collaborating with colleagues.
- Developed a smoother pre-cataloguing check to correct client errors before files reached the business, reducing rework and errors by approximately 25% and saving time for both sides.
- Maintain strict confidentiality and compliance with security and H&S requirements, and act as a Mental Health First Aider providing confidential, supportive and non-judgemental listening point to colleagues.
Personal Assistant/Carer
Self employed
2019.05 - 2022.03
- Provided 1:1 personal care and support for 60–80 hours per week to disabled individual, enhancing wellbeing and promoting independence.
- Planned and coordinated weekly choir sessions and 3–4 medical appointments per month, including transport, fostering a more active and socially connected lifestyle.
- Managed self-employed administration, including invoices, mileage, expenses, appointment records, email correspondence, and digital filing, maintaining accurate financial and tax records.
Personal Assistant
Self employed
2017.09 - 2018.12
- Coordinated day-to-day activities, including shopping and appointments, tailored to individual needs for improved daily functioning.
- Oversaw household tasks and cleaning to ensure a safe and comfortable environment, while effectively managing schedules and client requirements, including bookkeeping and expenses.
- Delivered practical and emotional support for individuals experiencing mental health difficulties, fostering a patient and empathetic environment.
Domestic, Costumer service & Admin Roles
Various Employers
2010.01 - 2017.01
- Provided front-line customer service in cinema and market environments, accurately preparing and serving food and beverages, promoting products, and managing cash and card transactions efficiently.
- Delivered professional domestic cleaning services, ensuring high standards of cleanliness and hygiene across all areas of clients' homes.
- Cared for babies and young children, planning engaging activities, preparing nutritious meals, and prioritising safety and well-being.
Education
Certificate of Higher Education - Business Administration and Foreign Languages
Istituto Tecnico Commerciale “V.Fossombroni”
Italy 2006.09 - 2011.07
Skills
- Data management
- Document management
- IT and data skills
- Microsoft Office proficiency
- Attention to detail
- Integrity and confidentiality
- Financial documentation
- Financial administration
- Administrative skills
- Written and verbal communication
- Problem-solving skills
- Independent workload management
- Team collaboration
- Calm under pressure
- Customer service skills
- Empathetic support
- Mental health support
- Independent workload management
Languages
English
Fluent
Italian
Native
Timeline
Scanning and Cataloguing Operative
OASIS Group Ltd
2023.01 - 2026.09
Personal Assistant/Carer
Self employed
2019.05 - 2022.03
Personal Assistant
Self employed
2017.09 - 2018.12
Domestic, Costumer service & Admin Roles
Various Employers
2010.01 - 2017.01
Certificate of Higher Education - Business Administration and Foreign Languages
Istituto Tecnico Commerciale “V.Fossombroni”
2006.09 - 2011.07