Holly Cox
Congleton,Cheshire
Summary
From recently achieving a BSc (Hons) in Psychology, I have shown skills in managing and organising my time, dedication when completing my dissertation, and patience. My work experience has taught me the value of teamwork and communication with others to complete tasks effectively. I am particularly hardworking and punctual as I believe commitment and effort are core qualities for success in any task. I consider myself to have a positive outlook, enabling me to stay calm during difficult situations.
Overview
7
7
years of professional experience
Work history
Customer Assistant – Scanning
Morrisons
Denton, Tameside
2025.08 - 2026.04
- Thoroughly checked food products for items unfit for consumption and dealt with these appropriately.
- Maintained tidiness of shelves to increase customer satisfaction and organisation in the store.
- Always prioritised customers, and provided to them when needed in a positive, friendly manner.
- Took part in cross-training in the cafe where I engaged in new tasks, including taking customer orders, serving customers with food and beverages, and restocking shelves.
- Cleaned and tidied the cafe after closing hours in preparation for the following day.
- Often took part in double shifts during busy periods to help out in both departments.
Bar Tender
The Harrington Arms
Bosley, Cheshire
2024.07 - 2024.09
- Worked with a team taking customer orders, preparing orders and handling payments.
- Maintained cleanliness and tidiness in the bar area at all times to ensure greater efficiency when making drinks, improving customer satisfaction.
- Held events in the pub, and worked with team members to provide a smooth service during this busy period.
Waitress
La Corrente
Glossop, Derbyshire
2022.06 - 2022.09
- Took customer orders accurately, and displayed a friendly and positive manner to ensure customer satisfaction.
- Worked as a team by delegating tasks to assure all needs were met.
- Greeted guests upon arrival and created a welcoming introduction to the establishment.
- Prepared for opening of the restaurant by arranging tables and cleaning designated areas.
Server
Thai Wok Noodle Bar
Glossop, Derbyshire
2019.08 - 2021.09
- Maintaining hygiene of the restaurant and ensuring its safety for the chefs and customers.
- Taking customers' orders and handling payments, guaranteeing customer satisfaction through efficiency and accuracy.
- Working under pressure in a fast-paced environment while maintaining good communication between other employees.
- Being willing to abruptly sacrifice my spare time if my manager needs extra help.
- Managing high volumes of orders at a time while maintaining an appropriate waiting time for customers.
- Promptly attending to any customer complaints, resolving any issues arising in a calm manner.
- Communicated dietary needs to kitchen staff promptly after being informed by customer.
Nursery Teaching Assistant
South View Day Nursery
Glossop, Derbyshire
2019.03 - 2019.03
- Engaged with children between six months and four years old by creating activities that would encourage their learning, while being enjoyable and stimulating.
- Collaborated with other teaching assistants on organising activities that strengthened skill development.
- Used storytelling techniques to advance pupils' reading comprehension and writing.
- Monitored the play area at all times to ensure safety when pupils use the equipment.
Education
BSc (Hons) - Psychology
Lancaster University
10/2022 - 06/2025
Ashton Sixth Form College
09/2020 - 06/2022
GCSEs -
Glossopdale School
Glossop, Derbyshire 9 2015 - 3 2020
Skills
- RStudio proficiency
- Data management
- Qualtrics
- Active listener
- Empathy and compassion
- Multidisciplinary teamwork
- Conflict resolution
- Dedication
- Ethical decision-making
- Research methodologies
- Independent work
- Planning and organisation
Interests and other skills
- Solo travelling: I spent three months backpacking through Europe on my own. Solving issues under stressful circumstances, managing budgets and cross-cultural communication are just a few skills I developed upon during this valuable experience.
- I have taken part in the raising of money for many charities, one including a community in Ghana where they were able to use the money for a toilet.
References
References available upon request.
Timeline
Customer Assistant – Scanning
Morrisons
2025.08 - 2026.04
Bar Tender
The Harrington Arms
2024.07 - 2024.09
Waitress
La Corrente
2022.06 - 2022.09
Server
Thai Wok Noodle Bar
2019.08 - 2021.09
Nursery Teaching Assistant
South View Day Nursery
2019.03 - 2019.03
GCSEs -
Glossopdale School
9 2015 - 3 2020
Ashton Sixth Form College
09/2020 - 06/2022
BSc (Hons) - Psychology
Lancaster University
10/2022 - 06/2025