Noah Brickwell
Cheltenham
Summary
Offering strong interpersonal skills and commitment to customer satisfaction. I am Knowledgeable about managing customer inquiries, analysing and resolving problems using data, and providing helpful leadership. Currently, I am ready to use and develop communication, problem-solving, and teamwork skills in Project Management.
Overview
2
2
years of professional experience
5
5
years of post-secondary education
Work History
Customer Assistant
Waitrose
Cheltenham, Gloucestershire
10.2024 - Current
- Within the Customer Assistant role, I have had the chance to assist other partners helping to advance my teamworking skills, along with offering advice and helping customers until highly satisfied
- Alongside an independent role in Online Demand Groceries which is the collection and dispatch of products within the shop under a time limit serving as high pressure environment for me to thrive in
- I have helped to train new employees and ensure they are comfortable within their role and all areas of the business to ensure efficiency and joyful partners
Sports Centre Attendant
Bournside Sixth Form
Cheltenham, Gloucestershire
10.2023 - 06.2024
- Via gaining this role I sufficiently increased my skill set with jobs varying from administration to the upkeep, safety and regulation of a gym
- Whilst in the administration role I had to be knowledgeable and flexible to solve problems rapidly as well as return quick response to customers inquiries
- This is another example where my time management skills were tested with multiple areas needing to be rapidly changed to fit customers' needs e.g. the setting up of badminton courts to ensuring a clean gym
Barista
Bournside Sixth Form Centre
Cheltenham, Gloucestershire
10.2022 - 06.2024
- An independent role which dealt with communication of the customers' orders to myself, the creation and transactions of food and drinks, ensuring high levels of hygiene and stock
- Helped me to thrive in a constant high-pressure environment and master my time management skills between taking the large amount of customers' orders and making the drinks to a suit the customers' need
- Dealt with numerous specialised orders to cater to what is desired by the customer
Teaching Assistant (Work Experience)
Lakeside Primary School
Cheltenham, Gloucestershire
06.2023 - 07.2023
- This Assistant Teacher position served as a leadership opportunity to provide me with the knowledge to help educate and inform children via the help of experienced peers
- I adapted and sensitively handled continuously changing environments, with Covid 19 severely affecting the pupils learning and social capabilities increasing the need for communication
- Helped supervise and direct a play for the pupils which lasted for 7 days with the use of teamwork and utilisation of the pupils' individual skills and my own skills such as guidance and teamwork
Education
A-Levels - IT
Bournside Sixth Form
Cheltenham, Gloucestershire 09.2022 - 07.2024
A-Levels - Business
Bournside Sixth Form
Cheltenham, Gloucestershire 09.2022 - 06.2024
A-Levels - Media Studies
Bournside Sixth Form
Cheltenham, Gloucestershire 09.2022 - 06.2024
Skills
- Leader
- Communication excellence
- Critical evaluation
- Problem Solver
- Data Analysis
- Teamworking
References
References available upon request.
Accomplishments
- A part of my role as a Sports Centre Attendant it required me to pass the Emergency First Aid at Work course, earning a certificate and detailed knowledge in case of a crisis. I have also received online food health and safety training to ensure a constant high level of service to customers. My interests range from being part of the gym to playing guitar, these are a few examples of my long-term hobbies that I enjoy.
- Awarded a prefect and mentoring role to help aid troubled younger peers
- Awarded a subject badge in IT for excellence and enthusiasm to learn and helping others to grow
Affiliations
- Guitar
- Gym
Timeline
Customer Assistant
Waitrose
10.2024 - Current
Sports Centre Attendant
Bournside Sixth Form
10.2023 - 06.2024
Teaching Assistant (Work Experience)
Lakeside Primary School
06.2023 - 07.2023
Barista
Bournside Sixth Form Centre
10.2022 - 06.2024
A-Levels - IT
Bournside Sixth Form
09.2022 - 07.2024
A-Levels - Business
Bournside Sixth Form
09.2022 - 06.2024
A-Levels - Media Studies
Bournside Sixth Form
09.2022 - 06.2024
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