Noa Mamic
Weston-super-Mare,North Somerset
Summary
Hospitality professional with expertise in cocktail crafting, beer pouring techniques, and food service. Strong understanding of food hygiene standards and alcohol serving laws, ensuring compliance and safety. Skilled in managing challenging customer interactions while maintaining a positive atmosphere. Committed to enhancing customer experiences through effective payment processing and table management, with a focus on career growth in the hospitality sector.
Overview
3
3
years of professional experience
2
2
years of post-secondary education
Work history
Bar staff
All Stars
Weston-super-Mare, North Somerset
2024.10 - 2025.10
- Collected glasses from tables, maintaining a tidy environment.
- Enhanced customer experience with friendly conversation.
- Handled customer complaints diplomatically, resulting in resolution and satisfaction.
- Prepared cocktails following precise recipes to ensure consistency in taste.
- Improved customer loyalty with exceptional interpersonal skills.
- Stocked bar adequately, ensuring smooth operations during peak hours.
- Served customers promptly for their satisfaction.
- Ensured compliance with all hygiene standards by proper cleaning of utensils and equipment.
- Trained new staff in bartending techniques for improved performance,.
- Restocked inventory as needed to avoid any shortages during service hours.
- Collaborated effectively with team members, ensuring optimal work environment.
- Followed strict opening and closing procedures for operational efficiency.
- Checked ID cards to prevent underage drinking.
- Worked flexible hours, covering weekends and bank holidays.
- Cleaned work areas and equipment to maintain faultless hygiene standards.
Art assistant
Heron's Dyke Art Studio
Lympsham, Somerset
2023.02 - 2023.04
- Prepared the space and materials for use in creative sessions
- Maintained clean and organised workspace, promoting a productive environment.
- Supported planned activities enriching students' overall experience.
Education
A-Levels - Art
Weston College
Weston-super-Mare 2022.09 - 2024.06
tattoo art
Doco Tattoo
Zagreb Croatia 2026.01 - 2026.02
Skills
- Cocktail crafting
- Beer pouring techniques
- Food hygiene standards familiarity
- Alcohol serving laws
- Handling difficult customers
- Patience and tolerance
- Enthusiasm and positivity
- Implementing id checks
- Payment Processing
- Table clearing
- Outstanding customer service
- Food service
Affiliations
- art , drawing and painting , gym , playing guitar (acoustic and bass)
Languages
English
Fluent
Croatian
Native
References
References available upon request.
Timeline
tattoo art
Doco Tattoo
2026.01 - 2026.02
Bar staff
All Stars
2024.10 - 2025.10
Art assistant
Heron's Dyke Art Studio
2023.02 - 2023.04
A-Levels - Art
Weston College
2022.09 - 2024.06