Nkunim Obeng
Cambridge,CAM
Summary
Dynamic retail professional with a proven track record at OBKAY SERVICES, enhancing customer satisfaction through exceptional service and problem-solving skills. Demonstrated reliability and punctuality, contributing to a 20% increase in daily sales. Proficient in point-of-sale operations and adept at addressing customer inquiries with patience and empathy.
Overview
1
1
year of professional experience
Work History
Retail Worker
OBKAY SERVICES
Ghana
09.2024 - 08.2025
- Assisted customers with product inquiries and provided knowledgeable support.
- Maintained cleanliness and organization of sales floor to enhance shopping experience.
- Operated point-of-sale systems to process transactions efficiently.
- Stocked shelves and arranged merchandise according to visual merchandising standards.
- Helped improved daily sales by 20%
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Answered questions about store policies and addressed customer concerns.
Education
Bachelor of Science - Cyber Security
Anglia Ruskin University
Cambridge, United Kingdom05-2028
Skills
- Customer service
- Patience and empathy
- Customer assistance
- Reliability and punctuality
- Problem-solving
- Time management
- Conflict resolution techniques
Timeline
Retail Worker
OBKAY SERVICES
09.2024 - 08.2025
Bachelor of Science - Cyber Security
Anglia Ruskin University