Nishant Mehta

• Digital Shop Operations: Oversaw daily store operations, handled digital payment systems, and applied search engine optimisation (SEO) to attract buyers.
• High-Volume Fulfilment: Processed, packaged, and shipped 1,500+ individual orders in 12 months, ensuring accuracy and timeliness of deliveries.
• Customer Service Management: Managed all direct customer communication, custom design requests, and tracking queries, maintaining high satisfaction levels.
• Inventory & Expense Tracking: Managed inventory and monitored raw material costs using spreadsheets, analysing profit margins to inform commercial decisions.
• Fostered customer loyalty with excellent service standards and quality products.

• Supported daily dispensing workflow, ensuring safe processing of prescriptions and efficient management of high-volume patient queues.
• Prepared specialised Webster packs for patients with chronic diseases to enhance medication adherence and minimise clinical errors.
• Clinical Interventions: Administered vaccinations, injections, and blood pressure checks in line with Australian clinical and regulatory guidelines.

Coordinated complex patient care with consultants, specialists, and multidisciplinary teams across primary and secondary services.

• Assessed real-time diagnostic data and evidence-based clinical trial frameworks to design and implement safe management plans for acute and chronic patients.
• Managed high-pressure workloads in fast-paced environments, conducting rapid clinical risk assessments and problem-solving effectively.
• Completed rotations in general practice, psychiatry, obstetrics, and gynaecology to gain diverse clinical experience.
• Rotations: General Practice, Psychiatry, Obstetrics & Gynaecology

Managed frontline diagnostics, emergency admissions, and perioperative care, ensuring data integrity across electronic health records (EHR) to support effective clinical decision-making.

• Delivered structured handovers, conducted detailed clinical audits, and communicated complex risks and trial outcomes to patients, families, and senior staff, facilitating informed decision-making and enhancing patient care.
• Completed clinical rotations in paediatrics, diabetes, endocrinology, vascular surgery, and acute medicine

• Budgeted, managed, executed 1.5-year international solo itinerary, navigating complex travel regulations and logistics across 15+ countries.
• Strengthened cross-cultural communication and emotional intelligence by resolving issues swiftly in dynamic, unfamiliar environments.
• Carried out day-to-day duties accurately and efficiently.
• Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
• Successfully delivered on tasks within tight deadlines.