Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Independent working
Timeline
Generic

Elton Ncube

Chard,Somerset

Summary

A highly skilled healthcare professional with extensive expertise in patient-centred care, clinical risk management, and healthcare leadership. Demonstrates exceptional problem-solving abilities and communication skills, adept at managing clinical risk and ensuring confidentiality assurance. Proficient in telemedicine and multilingual communication, with a strong commitment to quality services and ongoing personal development. Experienced in NHS policies and advanced life support certification, with a focus on safeguarding vulnerable adults and promoting health education advocacy. Career goals include enhancing interdisciplinary collaboration and advancing preventative treatment strategies within primary care environments.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion.

Hard-working Mental heath Practitioner (ARRS Role) with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Motivated Mental Health senior role with 25 years of experience, recognised for assessing operational needs and developing solutions to save costs, improve revenues and drive customer satisfaction. Resourceful and well-organised with excellent leadership and team-building record.

Overview

3
3
years of professional experience
1
1
year of post-secondary education

Work History

Approved Mental Health Professional

Somerset NHS Foundation Trust
Yeovil, Somerset
03.2022 - Current
  • Complied with all regulatory standards whilst providing mental health services.
  • Advocated on behalf of patients, ensuring their rights and interests were protected.
  • Collaborated with multidisciplinary teams for comprehensive patient care.
  • Attended professional development workshops to stay updated in the field.
  • Established trustful relationships with patients by empathetic communication.
  • Provided crisis intervention services to prevent escalation of situations.
  • Addressed any concerns or complaints from patients or family members promptly, ensuring satisfaction.
  • Maintained accurate case notes, enhancing the effectiveness of treatment protocols.
  • Managed mental health cases, improving patient's quality of life.
  • Kept informed about latest advancements in psychiatric treatments contributing to more effective practice.
  • Liaised with families to provide education and guidance on coping strategies.
  • Implemented therapeutic interventions resulting in improved patient stability.
  • Conducted risk assessments to safeguard patients and staff.
  • Developed treatment plans for positive patient outcomes.
  • Organised mental health awareness programmes within the community.
  • Evaluated treatment progress regularly leading to timely modifications if necessary.
  • Trained junior staff members, enhancing overall team competence.
  • Performed comprehensive risk assessments on patients.
  • Used tact, reassurance and sensitivity when necessary to overcome barriers to understanding.
  • Assisted patients to manage emotions through de-escalation strategies.
  • Identified and provided social activities, emotional support and stability to patients while maintaining professional boundaries.
  • Planned and delivered outcome-focused interventions, promoting independence, social inclusion and recovery.
  • Enabled patients to be fully involved in treatment, emphasising recovery model.
  • Developed strong professional relationships with patients to identify and meet care needs within participative framework.
  • Assessed service user needs and risks to formulate supportive care plans.
  • Observed patients for behavioural changes.
  • Educated patient families about mental health issues and how to support care plan.
  • Carried out thorough Care Act assessments, support planning and development reviews to maintain high-quality care provision.
  • Identified patients in need of more personalised treatment and recommended to psychiatrists.
  • Utilised strength-based, preventative approach to all social work and interventions.
  • Built positive, productive client relationships for enhanced social support.
  • Attended regular training and supervision workshops for improved service user support.
  • Maintained confidential case documentation in line with data protection regulations.
  • Promoted independence and positive wellbeing when working with vulnerable adults and children.
  • Kept detailed, accurate records for well-maintained care continuity between support staff.
  • Provided mental health support to service users, as well as signposting community resources and local charities.
  • Monitored service user progress, escalating concerns for swift resolution.
  • Consulted with multidisciplinary team of professionals to optimise treatment plans for complex cases.
  • Responded proactively to changing circumstances for optimised service user care.
  • Used assessment findings to action necessary care plan adaptations.
  • Liaised with families and caregivers to develop balanced rehabilitation programmes.
  • Partnered with external support networks to deliver holistic client care.
  • Supported integration of service users back into community life to maximise successful transition rate.
  • Created targeted support programmes based on client interviews and assessments.
  • Oversaw multiple social work cases simultaneously, directing assessments, conducting interviews and recommending best courses of action.
  • Developed and championed accessible, practical solutions for recurring problems faced by service users.
  • Collaborated with officials to prepare required legal documentation for court proceedings.

Additional Roles Reimbursement Scheme (ARRS)

Somerset NHS Trust
Somerset, Somerset
03.2022 - Current
  • Carried out day-to-day duties accurately and efficiently.
  • Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
  • Successfully delivered on tasks within tight deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Supported team by demonstrating respect and willingness to help.
  • Consistently arrived at work on time and ready to start immediately.
  • Offered friendly, efficient customer service and handled challenging situations with ease.
  • Improved efficiency and productivity by acquiring new skills.
  • Completed duties to deliver on targets with accuracy and efficiency.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Applied critical thinking to analyse problems, evaluate solutions and select best decisions.

Education

Diploma of Higher Education - Trauma focused work

University of Tasmania
Australia
02.2024 - 11.2024

Skills

  • Calm under pressure
  • Problem-solving
  • Communication skills
  • Public speaking
  • Team building
  • Resourcefulness
  • Quality Assurance
  • Multilingual
  • Specialist referral knowledge
  • Multidisciplinary liaison
  • Healthcare leadership
  • Managing clinical risk
  • Compassionate caregiving
  • Symptom interpretation
  • Mental health evaluation
  • Experienced in nhs policies
  • Advanced life support certification
  • Health education advocacy
  • Patient empathy
  • Therapeutic presence
  • Triage and prioritisation
  • Telemedicine proficiency
  • Communication in multicultural environment
  • Patient consultation
  • Clinical diplomacy
  • Basic life support
  • Confidentiality assurance
  • Patient-centred approach
  • Medical record-keeping
  • Patient advocacy
  • Treatment planning
  • Clinical risk management
  • Patient data confidentiality
  • Triage
  • General Practice administration
  • Empathetic communication
  • Excellent written and verbal communication
  • Shared Treatment Decision Making (TDM)
  • Excellent diagnostic skills
  • Patient consultations
  • Safeguarding vulnerable adults
  • Clinical reporting
  • Commitment to quality services
  • Clinical examining
  • Interdisciplinary collaboration
  • Patient education
  • Hospital admission management
  • Preventative treatment
  • Multidisciplinary team collaboration
  • Ongoing personal development
  • Sensitive information handling
  • Specialist referrals
  • Blood pressure monitoring
  • Prescription management
  • General understanding of the GMS/PMS contract
  • Primary care environment
  • Allied health referrals
  • Social prescribing
  • Resilience and stress tolerance
  • Psychosocial interventions knowledge
  • Health promotion understanding
  • Mental health literacy
  • Therapeutic engagement
  • Recording keeping competence
  • Intercultural sensitivity
  • Adaptability to changing situations
  • Psychiatric interviewing
  • Crisis Intervention
  • Self-awareness
  • Trauma-Informed care practice
  • Relationship Management
  • Care planning
  • Patient record management

Affiliations

  • gardening, walking, reading, voluntary work with Downs Syndrome Group

Languages

English
Fluent

Independent working

Since working as an ARRS post for now nearly 4 years i have learnt to be independent and with a very strong view in supporting individuals who suffer with Neurodivergent needs and metal health needs also including individuals that suffer with ADHD or Autism.

Timeline

Diploma of Higher Education - Trauma focused work

University of Tasmania
02.2024 - 11.2024

Approved Mental Health Professional

Somerset NHS Foundation Trust
03.2022 - Current

Additional Roles Reimbursement Scheme (ARRS)

Somerset NHS Trust
03.2022 - Current
Elton Ncube