Nio Lay
Oxford,Oxfordshire
Overview
1
1
year of professional experience
5
5
years of post-secondary education
Summary
I am a 'hardworking role model' and 'having a fast learning ability as well as being a natural leader' these are just some of the words i would use to describe myself as. teachers describe me as composed and being able to handle problems and time. I am fascinated in accountancy and i keep up with the events that are happening in the financial world like the wall street journal .
Work history
Sales assistant
Next Retail
Oxford, Oxfordshire
2025.11 - 2027.02
Coordinated till operations and served business customers at point of sale daily, assigning team tasks across till service and shop-floor tidying during shifts, while managing cash handling and resolving customer issues to maintain satisfaction.
Addressed customer needs promptly, resulting in positive feedback and loyalty.
Improved customer service by efficiently handling queries and complaints.
Trained new staff members, fostering a supportive working environment.
Skills
Critical thinking Numerical proficiency Customer engagement Composed under pressure
Demonstrations expertise
Electronic point-of-sale systems
Digital marketing tools proficiency
Cash handling
Education
T-Level - Business
City of Oxford College
Oxford 2026.09 -
GCSEs - 5+ GCSE 4- maths 5-English language
City of Oxford College
Oxford 2020.09 - 2025.07
Affiliations
- Photography
- Cooking
- Reading
- Community service
Accomplishments
Raising £ 211 for Sobell House Charity
Timeline
T-Level - Business
City of Oxford College
2026.09 -
Sales assistant
Next Retail
2025.11 - 2027.02
GCSEs - 5+ GCSE 4- maths 5-English language
City of Oxford College
2020.09 - 2025.07