Nimra Iqbal
Leicester,UK
Summary
A dedicated and compassionate individual with strong desire to support and nurture students' educational journeys. Proficient in classroom management and communication, ensuring positive and productive learning environment. Dedicated to helping students achieve academic success and personal growth. Moreover, a professional with expertise in customer service and support, specialising in multi-channel communication including phone, email, and chat. Demonstrating strong teamwork and leadership abilities, effectively managing time while adhering to school policies. Proficient in assisting students with Special Educational Needs and Disabilities (SEND), ensuring a supportive learning environment through effective communication and critical thinking.
Overview
1
1
Certification
8
8
years of post-secondary education
1
1
year of professional experience
Work history
Teaching Assistant
Teaching Personnel
Leicester
2026.03 - Current
- Supported 30+ students from age 4-11 and staff by providing clear guidance, building positive relationships, and delivering a high standard of care in a fast-paced classroom environment.
- Handled queries and concerns from students and parents with professionalism, using strong communication and problem solving skills to ensure positive outcomes and 95%+ student engagement.
- Offered 1:1 guidance to struggling students for improved academic performance.
- Assisted 3 to 4 students in a group with SEND, providing equal learning opportunities for all pupils.
- Utilised patience and empathy in handling behavioural issues amongst SEND students effectively defusing tense situations when they arose.
Recruitment Resourcer
Frontline Recruitment
2025.10 - 2025.11
- Sourced and screened candidates through job boards, CV databases, and outreach, ensuring strong match between candidate skills and client requirements.
- Communicated professionally with candidates and clients, managing queries, providing updates, and delivering high level of customer service throughout recruitment process.
- Maintained accurate records and coordinated interviews using CRM systems, demonstrating strong organisation, attention to detail, and ability to manage multiple tasks efficiently.
Education
BSc - Biological Science (Biochemistry)
University of Leicester
2020.01 - 2025.01
A levels - Chemistry, Psychology and Geography
William Morris Sixth Form
2018.09 - 2020.08
GCSEs - English, Mathematics, Biology, Chemistry, Physics
Uxbridge College
London 2017.09 - 2018.08
Skills
- Customer Service & Support
- Multi-channel Support (phone, email, chat)
- Teamwork
- Time Management
- Leadership
- Effective Communication
- Critical Thinking
- Patience and tolerance
- School policy adherence
- SEN knowledge
- Special Educational Needs and Disabilities (SEND) assistance
- Student supervision
- Marking assignments
LANGUAGES
English: Fluent
Urdu: Fluent
Punjabi: Fluent
Hindi: Fluent
Affiliations
- I like to play basketball and read books.
Certification
Driving license
References
References available upon request.
Timeline
Teaching Assistant
Teaching Personnel
2026.03 - Current
Recruitment Resourcer
Frontline Recruitment
2025.10 - 2025.11
BSc - Biological Science (Biochemistry)
University of Leicester
2020.01 - 2025.01
A levels - Chemistry, Psychology and Geography
William Morris Sixth Form
2018.09 - 2020.08
GCSEs - English, Mathematics, Biology, Chemistry, Physics
Uxbridge College
2017.09 - 2018.08