Nilla Safa
London,Bexley
Summary
Dedicated Pharmacy Dispenser skilled in accurate prescription medication dispensing and providing expert advice on over-the-counter products. Enhanced customer experiences through professional communication and strong interpersonal skills while maintaining a hygienic environment. Managed busy settings effectively, demonstrating adaptability and organisational abilities to support team operations and uphold service standards.
Overview
3
3
years of professional experience
Work History
Pharmacy Dispensing and Counter Assistant
Broadway Pharmacy- DA6 7BN
10.2024 - 06.2026
- Restocked shelves and prepared expired drugs for return.
- Dispensed prescription medications accurately under pharmacist supervision, adhering to strict regulatory standards.
- Prepared medication labels with item name and quantity.
- Labelled drugs clearly to enable safe storage and use.
- Provided exceptional customer service, offered advice on over-the-counter medications and healthcare products.
- Responded to telephone inquiries and provided information about order status, shop hours and pharmacy procedures.
- Cleaned counters and surfaces to maintain hygienic pharmacy environments.
- Recorded items dispensed for accurate inventory information.
- Stored temperature-controlled medication appropriately to maintain quality.
- Utilised pharmaceutical knowledge to recommend suitable alternatives when specific medications were unavailable.
- Collaborated with healthcare professionals to deliver integrated patient care and support.
- Notified patients of completed prescriptions for collection.
- Identified and counted drugs for new prescriptions, refills and clinical trials under pharmacist supervision.
Grocery Assistant
KSN FOODS -SE18 6AB
01.2023 - 10.2024
- Picked and packed produce for deliveries, working with due care to ensure item quality was maintained.
- Engaged with customers to gather feedback, suggested improvements to enhance shopping experience.
- Compiled customer feedback and reported issues to management for continuous improvement.
- Maintained cleanliness and order in aisles, contributing to a safe and welcoming shopping environment.
- Kept shop floor areas spotlessly clean and tidy, maintaining excellent hygiene standards and reducing accident risks.
Education
GCSEs -
Plumstead Manor Secondary
2017 - 2022
Skills
- Customer service
- Medication knowledge
- Cash handling
- Inventory management
- Thrives in fast-paced environments
- Prescription processing
- Organised and Neat
- Order fulfilment
Timeline
Pharmacy Dispensing and Counter Assistant
Broadway Pharmacy- DA6 7BN
10.2024 - 06.2026
Grocery Assistant
KSN FOODS -SE18 6AB
01.2023 - 10.2024
GCSEs -
Plumstead Manor Secondary
2017 - 2022