Nilesh Kumar Kushwaha
London,United Kingdom
Summary
Dedicated professional with a strong foundation in customer service and problem solving, known for maintaining a positive attitude and patient nature. Expertise in dietary accommodations and order accuracy ensures exceptional service delivery. Proven ability to collaborate effectively within teams, enhancing operational efficiency through efficient table clearing and proactive communication. Committed to leveraging skills in a dynamic environment to contribute to organizational success.
Overview
2
2
years of professional experience
1
1
Certification
Work history
Waiter
Hotel Karan Raj Palace Pvt. Ltd.
Kalaiya, Nepal
02.2023 - 05.2025
- Accommodated special dietary requests, enhancing customer dining experience.
- Maintained professional appearance throughout shifts, reflecting positively on establishment image.
- Explained dish components clearly to inform customers' decisions.
- Worked collaboratively with kitchen staff for efficient service delivery.
- Maintained knowledge of menu items, leading to accurate order taking.
- Helped reduce waiting times by swiftly clearing tables after use.
- Delivered excellent customer service through friendly and polite interaction.
Education
Master of Science - Management
BPP University
London 07.2025 -
Skills
- Customer service
- Dietary accommodations
- Order accuracy
- Efficient table clearing
- Team collaboration
- Positive attitude
- Problem solving
- Patient and calm nature
Languages
English
Advanced
Nepali
Native
Hindi
Advanced
Certification
Food Allergy and Intolerance Training
Food Standard Agency(food.gov.uk)
6 August 2025
Affiliations
Traveling
Reading Books
Cricket
References
Suman Sarraf
Marketing Manager
Hotel Karan Raj Palace Pvt. Ltd.
sumansarraf71@gmail.com
Timeline
Master of Science - Management
BPP University
07.2025 -
Waiter
Hotel Karan Raj Palace Pvt. Ltd.
02.2023 - 05.2025
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