Nikolas Punak
Cardiff,Wales
Summary
Hard-working and reliable restaurant leader with strong experience supervising and managing fast-paced, high-volume environments. Skilled in training staff, maintaining high food safety standards, and running smooth, efficient shifts. Known for staying calm under pressure, solving problems quickly, and delivering consistent service quality. Confident in managing teams of 10+ employees, handling stock, cash, audits, and ensuring every shift meets company standards. Ready to bring strong work ethic, leadership, and commitment to results to a new opportunity.
Overview
1
1
year of professional experience
Work history
Manager
Burger King
Cardiff , united kingdom
07.2025 - Current
- Lead and motivate a team of 10+ employees to deliver smooth, fast, and high-quality service during peak trading hours.
- Oversee full shift operations including staff deployment, food quality, customer service, cash handling, and safety compliance.
- Implement new strategies that improved order accuracy, reduced service times, and increased team productivity.
- Maintain full compliance with all hygiene, food safety, and health regulations, achieving strong audit results.
- Manage stock control, waste reduction, and daily financial reconciliation with accuracy and accountability.
- Act as the primary decision-maker during busy shifts, resolving customer issues, coaching staff, and ensuring company standards are met.
Supervisor
Burger King
Cardiff, United Kingdom
01.2025 - 06.2025
- Supported daily operations, helping staff improve speed, accuracy, and teamwork during high-pressure periods.
- Ensured full compliance with food safety and hygiene standards, following ServSafe® best practices.
- Handled shift reporting, cash reconciliation, and problem-solving with professionalism.
- Assisted managers with training new staff, delegating duties, and maintaining smooth service flow.
Education
GCSEs - GCSEs: Maths (C), English (C) Food Technology (B) Science (C)
Cathays High School
01.2017 - 07.2022
Bachelor of Business Administration -
University of Wales Trinity Saint David
Cardiff 01.2025 -
Skills
- Level 2 Food Safety & Hygiene
- Leadership & Team Management
- Training, Coaching & Staff Development
- Customer Service Excellence
- Problem Solving & Conflict Resolution
- Shift & Schedule Planning
- Inventory & Stock Control
- Food Safety & Hygiene Compliance
- Cash Handling & Reconciliation
- High-Pressure Decision-Making
Timeline
Manager
Burger King
07.2025 - Current
Supervisor
Burger King
01.2025 - 06.2025
Bachelor of Business Administration -
University of Wales Trinity Saint David
01.2025 -
GCSEs - GCSEs: Maths (C), English (C) Food Technology (B) Science (C)
Cathays High School
01.2017 - 07.2022