NIGEL TRACEY
NORWICH
Summary
Dynamic professional with a strong foundation in effective communication, problem solving, and leadership. Demonstrates resilience and adaptability in diverse environments, excelling in teamworking and decision making. Proficient in organisational skills and office administration, with a focus on customer service and computer system knowledge. Committed to leveraging critical thinking and listening skills to drive success in future roles.
Overview
24
24
years of professional experience
Work history
Police Constable
NORFOLK CONSTABULARY
Norwich, Norfolk
07.2024 - 10.2025
- Working as a team using effective communication skills.
- Using your own initiative and investigative mindset.
- Working alone using your own professional judgment.
- Using computer software including Microsoft and word.
- Working to deadlines with own time management.
- Record all information correctly and in a timely manner.
- Understanding the importance of information and correct use of GDPR.
- Ability to talk to people in a calm confident manner with transparency.
- Being open minded to change in different situations.
- Being self-reflective and learning from your own mistakes.
- Taking ownership of the actions and reviewing the actions I have taken.
- Worked crime scenes, preserving and securing forensic evidence to strengthen investigation accuracy and case viability.
- Offered empathy and support to victims whilst professionally handling suspects in line with Police and Criminal Evidence Act.
- Attended emergencies quickly, remaining calm and professional under pressure.
- Conducted a number official investigations by interviewing key personnel, gathering evidence and taking official statements.
- Kept sensitive intelligence safe and secure from unauthorised access.
- Gathered evidence carefully at crime scenes, enforcing forensic procedure adherence for accuracy.
- Maintained integrity of crime scenes by guarding area and detaining suspects until arrival of police officer.
- Provided visible presence in inner-city areas, deterring crime through on-foot and mobile patrol duties.
- Maintained strict confidentiality through careful and correct storage of case documents, in line with internal policies.
- Protected life and property by enforcing UK laws and regulations.
- Responded quickly to emergency situations, leading calm and effective negotiations with suspects to diffuse highly charged situations.
- Aided investigations through strategic interviewing and statement taking of victims, suspects, witnesses and informants.
- Made quick decisions during high-stress situations, minimising danger to the public and fellow officers.
- Responded to emergency calls for improved public service.
- Executed arrest warrants for the apprehension of criminal offenders.
- Performed stop-and-search procedures within legal parameters, protecting citizen rights whilst promoting safety.
- Upheld law and order through proactive policing strategies.
- Handled sensitive information confidentially-respecting privacy rights of individuals involved in cases.
- Attended court proceedings to provide testimony and support prosecution of criminal cases.
- Participated in ongoing training to stay updated on policing techniques and legal changes.
- Prepared detailed reports on incidents, documenting findings and actions taken during investigations.
- Performed word processing tasks for creation of necessary documents.
- Encouraged independent study habits, promoting lifelong learning skills.
Delivery driver
Waitrose & Partners
Wymondham, Norfolk
12.2022 - 06.2024
- Collaborating effectively with the team ensuring customer on-time delivery.
- Using own initiative to become more effective in the route planning.
- Overcoming problems that occur while on pre-planned route.
- Collaborating with customers to bring them the best experience with their purchase.
- Collaborated with team members to manage workload and adhere to delivery schedules.
- Utilised GPS systems for route planning and navigation enhancing timely deliveries.
- Resolved customer inquiries and complaints professionally contributing to positive experiences.
- Ensured safety by regular vehicle inspections and maintenance.
- Loaded and unloaded vehicles safely, preventing injuries or accidents.
- Provided excellent customer service, enhancing company reputation.
- Handled fragile items carefully, resulting in zero damage complaints.
- Partook in training sessions regularly improving knowledge of safety protocols and procedures.
- Maintained vehicle cleanliness for a professional appearance.
- Completed end-to-end deliveries by reaching assigned customers on time and obtaining signatures.
- Kept vehicles safe and roadworthy maintaining and checking gas, oil and water levels.
Assembly line worker
Lotus cars (NORFOLK) Car Manufacturer
Norwich, Norfolk
12.2021 - 12.2022
- Working closely with a select team to deliver the task in a timed situation.
- Increased learning of several types of technologies to implement the correct system.
- Developed an understanding with the team and how they operate.
- Be organised resulting in a smoother operation.
- Collaborated with team members to maintain smooth workflow on production line.
- Maintained cleanliness and organisation of work area to enhance productivity.
- Followed detailed assembly instructions to ensure accuracy in product assembly.
- Participated in continuous improvement initiatives to optimise assembly operations.
- Identified potential bottlenecks with regular inspections of assembly line.
- Collaborated with team members for improved assembly line performance.
- Kept record of inventory, ensuring adequate supply of materials at all times.
- Supported quality assurance by visually inspecting items and removing defective parts.
- Assembled component parts of [Industry] products with attention to detail and focus on quality.
- Collaborated in team-based environment to maintain line productivity.
- Met personal and team production goals consistently to fulfil established quotas.
Lateral flow operative
HAYES RECRUITMENT (NORFOLK)
Norwich, Norfolk
05.2021 - 12.2021
- Giving support to the community to help with COVID testing to the vulnerable and homeless.
- Dealing with angry customers and with empathy and building rapport.
- Being on time and efficient with mouth swabs in a calming manner.
- Took control of organizing the team when team members are absent.
- Arranged the day-to-day tasks and recording of the daily work effectively.
- Conducted risk assessments to ensure public safety.
- Maintained data integrity whilst ensuring system security.
- Handled sensitive information confidentially, maintained professional integrity.
- Upheld stock integrity with regular inventory checks.
- Developed and implemented comprehensive health and safety policies to ensure compliance with regulations.
Welder and First Aider
HEATRAE SADIA (NORWICH)
Norwich, Norfolk
12.2001 - 05.2021
- Setting up machines for precision laser cutting.
- Working as a team to keep all customer on time deliveries.
- Programme machines for daily product running.
- Lead first aider, organising other first aiders and the ordering of equipment.
- Implementing innovative ideas to reduce time and efficiency.
- Involved in the planning of operations.
- Adapting and flexibility when situations change.
- Worked in a chronological manner for the transparent running.
- Fabricated and assembled metal components using MIG and TIG welding techniques to ensure structural integrity.
- Administered first aid, ensuring quick response during emergencies.
- Improved safety measures with regular first aid training sessions.
- Provided immediate first aid to minimise injury impact.
- Handled emergency situations calmly; applied first aid when necessary.
Education
NVQ Level 2 - welding
Gt Yarmouth college
Great Yarmouth 03.2016 - 12.2017
Norfolk constabulary
Wymondham 01.2019 - 01.2024
Functional skills - English Level 2
Think online training
01.2022 -
Functional skills - Maths Level 2
Think online training
Norwich, Norfolk 02.2022 - 08.2022
Certificate of Higher Education - Access to Higher Education, Criminal Justice System & Policing
City College Norwich
Norwich, Norfolk 09.2022 - 07.2023
Higher Education Certificate - Police Constable Degree Apprenticeship (PCDA)
Anglian Ruskin University
Norwich, Norfolk 07.2024 - 09.2025
Skills
- Effective Communication & Presentation
- Problem Solving
- Leadership
- Resilience
- Teamworking
- Listening
- Decision making
- Adaptability, flexibility & awareness
- Critical thinking
- Organizational skills
- Office admin
- Customer service focused
- Computer system knowledge
REFERENCES
- Peoplecustomerservices@suffolk.police.uk, 01473 684410
- Martin, Jones, Human Resources Director, m.jones@cadburys.co.uk, 0172 989331, Cadburys Ltd
INTERESTS & HOBBIES
I am an enthusiastic fan of sports and keeping fit including going to the gym with friends to keep sharp and focused., I enjoy keeping up to date with current affairs within the criminality sector., I’m also a big fan of crime documentaries and the understanding as to what makes people who they are., I love spending time with my children building great memories., Trying new experiences.
Affiliations
- Keeping fit.
- Trying new activities with children.
- Watching crime documentary.
- learning new skills.
- Cinema.
- Travel and culture.
- Walking my dog.
References
References available upon request.
Timeline
Higher Education Certificate - Police Constable Degree Apprenticeship (PCDA)
Anglian Ruskin University
07.2024 - 09.2025
Police Constable
NORFOLK CONSTABULARY
07.2024 - 10.2025
Delivery driver
Waitrose & Partners
12.2022 - 06.2024
Certificate of Higher Education - Access to Higher Education, Criminal Justice System & Policing
City College Norwich
09.2022 - 07.2023
Functional skills - Maths Level 2
Think online training
02.2022 - 08.2022
Functional skills - English Level 2
Think online training
01.2022 -
Assembly line worker
Lotus cars (NORFOLK) Car Manufacturer
12.2021 - 12.2022
Lateral flow operative
HAYES RECRUITMENT (NORFOLK)
05.2021 - 12.2021
Norfolk constabulary
01.2019 - 01.2024
NVQ Level 2 - welding
Gt Yarmouth college
03.2016 - 12.2017
Welder and First Aider
HEATRAE SADIA (NORWICH)
12.2001 - 05.2021