Summary
Overview
Work history
Education
Skills
Languages
Timeline
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NIdal Chouali

London,London

Summary

Hard-working with strong organisational skills. Achieves company goals through exceptional planning and prioritisation.

Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.

Overview

11
11
years of professional experience
8
8
years of post-secondary education

Work history

Security officer

Portmarnock
London, England
01.2025 - Current
  • Kept entrances secure with consistent visitor, personnel and package screening.
  • Collaborated with security teams and emergency services to resolve urgent situations.

Security officer

Poseidon
London, England
06.2024 - Current
  • Carried out health and safety risk assessments accurately for reducing potential hazards.
  • Checked ID cards and documented details in security log.
  • Applied outstanding communication and interpersonal skills when interacting with staff and visitors.
  • Collaborated with security teams and emergency services to resolve urgent situations.

Promotions manager

Tibu
Marbella , Spain
01.2023 - 09.2023
  • Managed team of 10 staff, driving performance with motivational strategies to exceed sales targets.
  • Conducted regular market assessments to stay current on trends and maintain readiness for changes.
  • Collaborated closely with the sales team to optimise marketing efforts.
  • Supported front-line sales teams with well-coordinated administrative operations.

Security officer

Barcelonita
Barcelona , Spain
06.2021 - 12.2022
  • Coordinated with other officers on shift changes smoothly and effectively.
  • Carried out health and safety risk assessments accurately for reducing potential hazards.
  • Employed covert surveillance to monitor individuals and gather evidence of violations.
  • Assisted in emergency evacuation drills, ensuring all staff understood procedures.
  • Collaborated with local law enforcement agencies for enhancing site security measures.

Tour guide

Tangier Travel
Marrakech , Morocco
06.2016 - 12.2019
  • Explained site requirements and tour procedures to participants.
  • Conducted walking tours, ensuring physical safety of all participants.
  • Promoted local businesses by recommending them to tourists during tours.
  • Shared unique stories about tour locations and shared unique stories.
  • Increased customer satisfaction by resolving issues.

Customer service representative

Tinjis
Tangier , Morocco
02.2014 - 03.2016
  • Advised customers on availability, pricing and location of products.
  • Processed orders promptly ensuring a positive shopping experience for customers.
  • Handled phone, email and social media enquiries with consistent customer service across multiple channels.
  • Supported team by demonstrating respect and willingness to help.

Education

level A - Science

college MB
Tetouan
09.2011 - 07.2014

Bachelor of Business Administration - Economics

University Ab As
Tetouan
09.2014 - 07.2019

SIA - SIA

Westminster College
London
04.2024 - 05.2024

SIA - SIA

Seguridad
Spain
01.2021 - 03.2021

Skills

  • Customer Service
  • CPR and First Aid
  • Time-management

Languages

Arabic
Native
French
Advanced
Spanish
Advanced
English
Advanced

Timeline

Security officer

Portmarnock
01.2025 - Current

Security officer

Poseidon
06.2024 - Current

SIA - SIA

Westminster College
04.2024 - 05.2024

Promotions manager

Tibu
01.2023 - 09.2023

Security officer

Barcelonita
06.2021 - 12.2022

SIA - SIA

Seguridad
01.2021 - 03.2021

Tour guide

Tangier Travel
06.2016 - 12.2019

Bachelor of Business Administration - Economics

University Ab As
09.2014 - 07.2019

Customer service representative

Tinjis
02.2014 - 03.2016

level A - Science

college MB
09.2011 - 07.2014

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NIdal Chouali