Summary
Overview
Work history
Education
Skills
Accomplishments
Other Attributes
Affiliations
References
Timeline
Generic

Nicole Wardle

Houghton Le Spring

Summary

Experienced wedding and events sales manager with over thirteen years in the wedding industry, specialising in sales-based administration and operations. Proven track record in building strong client relationships and delivering exceptional service from initial inquiry to event execution. Skilled in event planning, team leadership, customer relations, and marketing strategy, with a comprehensive understanding of hospitality and leisure environments. Committed to motivating teams and enhancing customer service through effective training and support.

Overview

15
15
years of professional experience
5
5
years of post-secondary education

Work history

Wedding & Events Sales Manager

Apartment Group
11.2022 - 04.2026
  • Newton Hall, Le Petit Chateau – Northumberland, Runa Farm, Lartington Hall, Whitworth Hall – County Durham, The Croft, Grand Villa Heights – North Yorkshire

Head of Weddings

Gainford Group
08.2018 - 10.2021
  • The Vermont Hotel – Newcastle

Wedding Coordinator

Apartment Group
11.2015 - 08.2018
  • Newton Hall, Le Petit Chateau - Northumberland & As You Like It - Newcastle

Wedding & Events Manager

Tavistock Leisure
05.2015 - 11.2015
  • Best Western Roker Hotel, Sunderland

Wedding & Events Coordinator

Ellingham Hall
05.2013 - 04.2015
  • Ellingham Hall, Northumberland

Box Office & Marketing Associate

The Ambassador Theatre Group
08.2011 - 05.2013
  • Sunderland Empire Theatre

Education

BA Hons Degree - Joint Honours Scheme - Media Studies and Music

University of Sunderland
01.2004 - 01.2007

BTEC National Diploma - Performing Arts (Musical Theatre)

Newcastle College
01.2002 - 01.2004

Skills

  • Product knowledge and sales planning
  • Team leadership and project management
  • Customer relations and objection resolution
  • Invoicing and billing processes
  • Creative writing and content creation
  • Social media strategy

Accomplishments

  • Reaching National Finals in London for ‘Best City Venue 2020’ with The Wedding Industry Awards, representing the Vermont Hotel
  • Winner of ‘Best Venue’ and ‘Events Team’ for recognised awarding bodies; The Wedding Industry Awards and The North of England Wedding Awards in consecutive years
  • ARC Committee Member – Sunderland Marriott Hotel (Front Office & Reception Nov 2012 – May 2013). Elected to voice the opinions and views from my colleagues to HQ
  • Outstanding service awards in hospitality and retail based on customer feedback

Other Attributes

  • Full UK Drivers License (vehicle owner)
  • Valid British Passport

Affiliations

  • In my own time I enjoy running, long coastal walks and spending quality family time with my husband and two children. We are supported by a brilliant family circle meaning our children are cared for daily and my husband and I can both work full-time and towards the best future possible for us all.

References

References available upon request.

Timeline

Wedding & Events Sales Manager

Apartment Group
11.2022 - 04.2026

Head of Weddings

Gainford Group
08.2018 - 10.2021

Wedding Coordinator

Apartment Group
11.2015 - 08.2018

Wedding & Events Manager

Tavistock Leisure
05.2015 - 11.2015

Wedding & Events Coordinator

Ellingham Hall
05.2013 - 04.2015

Box Office & Marketing Associate

The Ambassador Theatre Group
08.2011 - 05.2013

BA Hons Degree - Joint Honours Scheme - Media Studies and Music

University of Sunderland
01.2004 - 01.2007

BTEC National Diploma - Performing Arts (Musical Theatre)

Newcastle College
01.2002 - 01.2004
Nicole Wardle