Nicole Ticha
HR Manager
London
Summary
Well experienced HR Manager, with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management and organisational development. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills. Thrives on mentoring business owners and managers from small to mid-size employers with proven success at understanding unique business needs to establish genuine relationships as indispensable partner. Strong background within retail and catering, non profit organisations as well as public sector.
Overview
5
5
years of professional experience
1
1
year of post-secondary education
2
2
Languages
Work History
HR Manager
Tate Enterprises Limited
London, ENG
09.2022 - Current
- delivering proactive, customer focused strategic people partnering service to leaders and managers, advising on strategic and operational people issues
- working with leadership team to contribute to achieving their strategic priorities
- leading on organisational development and change programmes across the organisation
- coaching leaders and managers in developing their own people management skills, challenging decision in a respectful way when needed, to drive appropriate outcomes.
- providing range of influencing skills and styles to build trust with client groups and to develop effective working relationships.
- leading on and managing timely progression and satisfactory resolution of Employee Relations cases up to dismissals and appeals, supporting informal resolution
- point of escalation for the HR Officers and HR Advisors, guiding them on ER cases and approach how to manage those
- maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- monitored and handled employee claims involving performance-based and harassment incidents.
- led decision-making and implementation of HR policies, procedures, programs and functions.
Senior HR Advisor
Tate Gallery
London, ENG
10.2021 - 09.2022
- Identified development opportunities and succession gaps.
- Enhanced team workflows and employee job satisfaction by coordinating communication between managers and employees.
- Discovered and resolved complex employee issues that affected management and business decisions.
- Identified and implemented appropriate strategies to increase employee satisfaction and retention.
- Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
- Fostered positive work environment through comprehensive employee relations program.
- Maintained current knowledge of industry regulations and legislation to amend policies and promote compliance.
- Instructed senior leaders on appropriate employee corrective steps.
- Facilitated successful policy implementation and enforcement to maintain legal and operational compliance.
- Liaised between multiple business divisions to improve communications.
HR Officer
Tate Enterprises Limited
London, ENG
11.2020 - 10.2021
- Supported talent acquisition and allocation procedures by facilitating targeted recruitment campaigns.
- Conducted check-ins with employees to assess workplace health and personnel engagement.
- Promoted employee engagement with organizational objectives during new employee orientations and industry conventions.
- Supervised job interviews and conducted exit surveys to verify compliance with HR best practices.
- Processed paperwork and hiring details for promotions and lateral position changes.
- Assisted managers and supervisors with employee disputes, disciplinary actions and other workplace issues.
- Coordinated employee placements and administrative details.
- Coordinated new hire onboarding, completing background checks and reference checks to complete screenings.
- Provided thoughtful and engaging new employee onboarding presentations to energize workforce and set organizational expectations.
- Developed and implemented onboarding and orientation programs for new employees.
- Collaborated with managers to identify and address employee relations issues.
- Advocated for staff members, helping to identify and resolve conflicts.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Assisted with writing job postings and job descriptions for boards.
- Partnered with departmental managers to ascertain hiring needs and subsequently provide candidate recommendations.
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
HR Assistant
Tate Enterprises Limited
London, ENG
04.2018 - 04.2019
- Oversaw and managed hiring process and assisted human resources.
- Performed internal and external audits and research and administrative reviews of programs and plans to support HR administration.
- Reviewed and screened applicant resumes to identify qualified candidates.
- Partnered with management team to coordinate on-boarding and off-boarding processes.
- Supported coordination of benefits open enrollment activities and process.
- Documented human resources records and maintained confidentiality of sensitive personal information.
- Maintained office supplies, distributed mail and processed invoices for payment.
- Updated Human Resources Information System (HRIS) database, maintained data accuracy and assisted with system changes.
- Responded to inquiries by answering telephone calls, in-person questions and emails.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Organized new employee orientation schedules for new hires.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Processed employee termination paperwork at direction of supervisory staff.
Education
CIPD - Human Resources
CIPD L7
London 09.2023 -
CIPD L3 - Human Resources
CIPD L3
London 04.2019 - 06.2020
Certificate of Higher Education - Economics and Tourism
Technical University Liberec
Liberec, Czech RepublicA-Levels - Economics and Business Management
College of Technology and Economics
Sokolov, Czech RepublicSkills
HR legal compliance
undefinedTimeline
CIPD - Human Resources
CIPD L7
09.2023 -
HR Manager
Tate Enterprises Limited
09.2022 - Current
Senior HR Advisor
Tate Gallery
10.2021 - 09.2022
HR Officer
Tate Enterprises Limited
11.2020 - 10.2021
CIPD L3 - Human Resources
CIPD L3
04.2019 - 06.2020
HR Assistant
Tate Enterprises Limited
04.2018 - 04.2019
Certificate of Higher Education - Economics and Tourism
Technical University Liberec
A-Levels - Economics and Business Management
College of Technology and Economics
Similar Profiles
Alexandria JonesAlexandria Jones
Rico and Pencil Boy's 911 Adventure at Tate Publishing & Enterprises, LLCRico and Pencil Boy's 911 Adventure at Tate Publishing & Enterprises, LLC
Jordan RowleyJordan Rowley
Customer Care Representative at Tate EnterprisesCustomer Care Representative at Tate Enterprises
Jasmeet SinghJasmeet Singh
Driver at JUGTEG ENTERPRISES LIMITEDDriver at JUGTEG ENTERPRISES LIMITED