Anita Yeboah Agyemang Akrasi
Birmingham,United Kingdom
Summary
Compassionate and reliable with great organisational skills and attention to detail. Experience performing patient health checks, administering medication, maintaining safe and clean environment and many more.
Compassionate individual with exceptional rapport-building skills, demonstrates working knowledge of safeguarding principles. Takes on challenging new role harnessing interpersonal skills, collaboration and problem-solving. Driven to deliver high-quality service and consistent results.
Overview
7
7
years of professional experience
7
7
years of post-secondary education
1
1
Certification
Work History
Live-in Support Worker
Active Care Group
06.2024 - Current
- Assisted with personal care activities such as washing and dressing, consistently promoting positive health and hygiene.
- Used excellent communication and interpersonal skills to engage and interact with individuals in need.
- Built strong patient relationships through compassionate care and friendly rapport building.
- Monitored and documented client behaviours, activities and development, aiding appropriate care plan management.
- Administered medication with rigorous planning and recordkeeping.
- Promoted personal wellbeing and independence, building service user confidence through social and community interaction.
- Provided physical and emotional support, employing compassionate care to help individuals achieve their full potential.
- Reported on service user progress to senior staff, addressing concerns and suggesting appropriate action.
- Established and maintained working relationships with clients based on trust and non-judgement.
- Listened to clients' current struggles to signpost relevant support.
Regional Housekeeping Assistant
Staywell Hospitality LTD
Birmingham, West Midland
05.2024 - 12.2024
- Vacuumed carpeted areas and mopped hard floors.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Vacuumed and dusted reception areas and walkways.
- Followed health and safety standards governing correct use of chemicals.
- Reported maintenance issues for prompt resolution.
- Stocked trollies to maintain stable cleaning supplies.
- Used correct procedures to clean floors, communal areas and work spaces.
Support Worker-Young People
EmpireCoachingLimited
Birmingham, Hagley Rd
06.2023 - 04.2024
- Running Logs
- Handover logs
- Summary logs
- Book any appointment for the Young People
- Progress Chart
- Cleaning Rota
- Answer emails
- Reporting to EDT, and Police
- Weekly Report
- Talking with professional , such as social worker, Mentor, Educator etc.
- Baseline
- Incident report
- Significant Conversation
- Roam Search
- Tracked and documented client behaviours, activity engagement, skills development and notable incidents.
- Logged and completed reports to submit technical details to management.
Support Worker-Adult/Young People
Impacting Lives Limited
Birmingham, West Miflands
08.2022 - 05.2023
- Ensured client safety by performing regular health checks, reporting concerns to doctors promptly.
- Provided clients with exciting and mentally stimulating activities to improve quality of life.
- Administered medication as required in care plans and instructed by doctors.
- Maintained excellent client relationships by offering practical and emotional support throughout care.
- Promoted client independence by providing motivation throughout daily tasks.
- Maintained client confidentiality at all times in line with organisational guidelines.
- Measured care plan effectiveness by closely observing patient behaviour and physical improvements.
- Conducted cooking, drink making and cleaning tasks while caring for patients.
- Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.
- Maintained safe medical equipment by thoroughly and adequately disinfecting equipment before use.
- Listened to patient complaints and feedback, actioning improvement to increase quality of care.
- Looked after clients' physical, emotional and social needs using person-centred approach.
- Attended to customer needs as and when requested through alert system.
- Provided emotional support to make families and patients feel comfortable and supported.
- Assisted with feeding and drinking tasks when required by clients.
- Communicated with clients to better understand goals and develop strategies to achieve them.
Cleaning Assistant
VISION HYGIENE INC, Nicola
Huxley, Solihull, West Miflands
12.2021 - 07.2022
- Reporting any issues to the Manager (when appropriate)
- Ensuring the high standard cleanliness of offices, reception area, corridors, and lifts which includes the vacuuming of floors, and the dusting and polishing of desks and shelves
- Promoting and maintaining a safe, secure, and clean working environment, promptly emptying waste to designated areas
- Cleaning, disinfecting, and replenishing washrooms to ensure adherence to required hygiene standards
- Closing windows and doors upon completion to enforce a secure and safe working environment
- Ensured the consistent and correct colour coding of disposable cloths, wet mops, and rubber gloves
- Cleaned all equipment following use and secured all chemicals in designated storage areas
- Ensuring the work [place is clean and tidy for the following working day
- Replenishing hand soap, bin bags, toilet pepper, and tissues
- General cleaning of all surface's areas
ASSISTANT CARE
ASHBROOK COURT CARE HOME, Jonathane
Sewardstone, United Kingdom
06.2020 - 11.2021
- Prepared a range of written communications, documents, and reports
- Facilitated community inclusion and supported clients to pursue their interests and meet their needs through access to community activities
- Providing high standards of care for elderly patients with a focus on everyday care such as personal hygiene, mental stimulation, and general well-being
- Monitored the environment of the home and assisted with necessary cleaning that clients were unable to perform
- Focused on the individual's personal hygiene, including continence promotion
- Talking to patients and ensuring they are comfortable, and all their needs are met
- Talking to clients and listening sympathetically to their problems
- Serving meals, drinks, and refreshments
- Attending staff meetings with managers and senior managers
- Making the best use of aids provided to help residents who have limited mobility, or physical / learning difficulties,
- Making and changing beds and ensuring that rooms are clean and tidy
- Use appropriate infection control procedures to maintain a clean and safe working area
- Understanding the resident's right to live in safety, free from abuse and neglect, confidentiality, data protection, human rights, and mental capacity.
CREW MEMBER
MCDONALD'S, Arif Chowdhury
Edmonton
10.2018 - 06.2019
- Learned all required tasks quickly to maximize performance
- Contributed to team success by completing jobs quickly and accurately
- Resolved issues quickly to maintain productivity goals
- Offered flexibility to work changing breakfast, lunch, and dinner shifts
- Delivered fast, accurate service for a positive customer experience
- Kept restaurant clean by conducting regular deep cleans
- Operated grill to prepare beef and chicken for use in sandwiches and on salads.
Education
Diploma - Hotel and restaurant services: Food and Wine Services
IPSSAR P. Artusi (IPSSAR
Italy 09.2014 - 08.2018
BA (Hons) Public Health - Public Health
Buckinghamshire New University
High Wycombe, BKM 09.2021 - 07.2024
Skills
- Reliable and trustworthy
- Able to manage time effectively
- Ability to work both alone and in a team
- Attention to detail
- Good communication
- Customer service
- Domestic assistance
- Hygiene and health and safety
- Confidentiality
- Experience in looking after elderly patients some with
- Dementia and challenging behaviour
- Medication administration
- Basic housekeeping
- Care planning
- Bathing and dressing support
- Client condition monitoring
- Safeguarding Policies
- Client Behaviour Management
- Personal care
- Community engagement
- Finance management
- Safeguarding policies
- Daily living assistance
- Child welfare checks
- Social services
- Infection control knowledge
- Professional boundaries understanding
Affiliations
- reading
- spending time with my family
- go for a walk
- listen to music
- shopping
- watching movies
Certification
Full Manual UK Driving Licence
Languages
English
Advanced
Italian
Upper intermediate
Ghanaian
Advanced
Timeline
Live-in Support Worker
Active Care Group
06.2024 - Current
Regional Housekeeping Assistant
Staywell Hospitality LTD
05.2024 - 12.2024
Support Worker-Young People
EmpireCoachingLimited
06.2023 - 04.2024
Support Worker-Adult/Young People
Impacting Lives Limited
08.2022 - 05.2023
Cleaning Assistant
VISION HYGIENE INC, Nicola
12.2021 - 07.2022
BA (Hons) Public Health - Public Health
Buckinghamshire New University
09.2021 - 07.2024
ASSISTANT CARE
ASHBROOK COURT CARE HOME, Jonathane
06.2020 - 11.2021
CREW MEMBER
MCDONALD'S, Arif Chowdhury
10.2018 - 06.2019
Diploma - Hotel and restaurant services: Food and Wine Services
IPSSAR P. Artusi (IPSSAR
09.2014 - 08.2018
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