Nicole Oakley
Leeds,west yorkshire
Summary
Dedicated and detail-oriented professional with extensive expertise in housekeeping and hygiene standards. Demonstrates strong initiative and work autonomy, ensuring efficient task prioritisation and compliance with health and safety regulations. Proficient in deep-cleaning techniques, surface sterilisation, and proper waste disposal, while maintaining environmental consciousness. Exceptional communicator with a positive attitude, adept at customer service and confidentiality assurance. Committed to optimising efficiency through effective stock replenishment and equipment care responsibility.
Overview
6
6
years of professional experience
1
1
year of post-secondary education
Work history
Cleaner
angel recruitment
Aldershot, Hampshire
2019.01 - 2025.06
- Kept communal areas tidy and well-organised for optimal functionality.
- Contributed to improved health standards with meticulous kitchen cleaning routines in restaurants.
- Promoted good maintenance habits amongst team members through regular training sessions.
- Performed routine checks on cleaning supplies inventory to avoid running out of key items.
- Responded swiftly to emergency situations requiring immediate cleanup to minimise disruption.
- Provided deep cleaning services for occasional needs such as post-construction or move-in scenarios.
- Maintained high standards of cleanliness and hygiene by thorough daily dusting and hoovering.
- Ensured the provision of clean towels and toiletries for guest satisfaction in hotel suites.
- Assisted with seasonal deep cleans, contributing towards a fresher environment after periods of heavy use.
- Achieved a sparkling finish for glass surfaces by using appropriate cleaning materials.
- Managed rubbish removal efficiently, ensuring waste was properly sorted for recycling or disposal.
- Adhered strictly to company policies regarding correct use of chemicals, reducing potential health risks.
- Secured premises at end of shift, ensuring safety of all areas.
- Utilised eco-friendly products to maintain a safe, chemical-free environment.
- Ensured customer satisfaction by addressing specific requests or concerns promptly.
- Took on additional responsibilities during staff shortages demonstrating flexibility and commitment.
- Upheld privacy regulations whilst carrying out duties in sensitive areas such as hospital wards or care homes.
- Implemented sanitation procedures with industrial cleaning equipment in factory settings.
- Employed the use of power washers, carpet cleaners and buffers to produce excellent results in large spaces like school halls or offices buildings.
- Worked quickly to complete cleaning within allotted timeframes.
- Cleaned and dried windows, mirrors and glass surfaces.
- Used vacuum cleaners and associated accessories to clean various floor surfaces to customer specifications.
- Scrubbed and sanitised toilets, sinks and kitchen fixtures for high quality finish.
- Emptied and cleaned trash cans following procedures.
- Safely stored cleaning solutions, equipment and chemicals.
- Spot cleaned and sanitised high-touch areas.
- Restocked, refreshed and sanitised bathroom facilities.
- Kept cleaning equipment to optimal standards to reduce cleaning inefficiencies.
- Followed health and safety guidelines to properly dispose of waste and toxic materials.
- Monitored cleaning supplies and ordered more when necessary.
- Communicated well with team across multiple locations.
- Reported breakages to supervisor.
- Correctly used colour-coded equipment.
- Adhered to health and safety regulations to maintain safe environment for customers.
- Ensured proper, compliant handling of cleaning equipment, chemicals and materials, upholding excellent safety records.
- Dusted countertops, ceilings and furniture for pristine environment.
- Supported with laundry requests following customer specifications.
- Washed kitchen napkins, floor rugs and dusters.
- Deep cleaned carpets using steam cleaner.
- Made beds and changed sheets and pillow cases to hotel standards.
- Kept floors clean with regular sweeping, vacuuming and mopping.
- Followed health and safety standards governing correct use of chemicals.
- Used correct procedures to clean floors, communal areas and work spaces.
- Vacuumed carpeted areas and mopped hard floors.
- Polished glass, mirrors and metal items to attractive shine.
- Cleaned surfaces to preserve professional standards and minimise infection risks.
- Wiped down fixtures to remove built-up dust and maintain appearance.
- Achieved spotless results within working timeframes to meet client needs.
- Restocked, cleaned and sanitised bathroom spaces for optimum appearance and functionality.
- Handled after-hours cleaning for professional office spaces, replenishing supplies, servicing bathrooms and resetting spaces.
- Cleared dust and debris from building sites.
- Employed optimal safety practices to eliminate risks, hazards and accidents.
- Adhered to daily kitchen cleaning checklist and rotated stock to maintain freshness.
- Developed outstanding stain removal, spot cleaning and deep cleaning techniques to meet evolving customer demands.
- Sanitised communal touchpoints for optimum worker and visitor health and wellness.
- Removed used towels and bedding, replaced with new and reset spaces to professional standards.
- Conducted thorough venue inspections to accurately identify cleaning needs.
- Operated job-specific equipment to shampoo carpets, wax tile and buff floors.
- Completed quick-turnaround cleaning of vehicles between routes.
Education
NVQ Level 2 - health and social care
Farnborough College of Technology
Farnborough 2015.09 - 2016.07
Skills
- Respect for confidentiality
- Compliant with instructions
- Adaptable under pressure
- Proper waste disposal
- Detail consciousness
- Awareness of surroundings
- Restroom upkeep
- Laundry handling
- Floor cleaning
- Efficiency optimisation
- Surface sterilization
- Deep-Cleaning expertise
- Hoovering proficiency
- Equipment care responsibility
- Environmental consciousness
- Confidentiality assurance
- Restroom maintenance
- Bin emptying
- Work autonomy
- Strong initiative
- Knowledge of cleaning products
- Hygiene standards awareness
- Dusting techniques
- Health and Safety Compliance
- Customer Service
- Housekeeping
- Exceptional communicator
- Positive attitude
- Vacuuming
- Uses own initiative
- Task prioritisation
- Chemical handling
- Stock replenishment
Timeline
Cleaner
angel recruitment
2019.01 - 2025.06
NVQ Level 2 - health and social care
Farnborough College of Technology
2015.09 - 2016.07