Nicole Horth
Corby
Summary
Organized and customer-focused professional with extensive experience in customer service, sales support, and inquiry management in dynamic environments. Operates a successful business handling bookings, sales leads, social media promotion, and stock management, enhancing communication skills and prioritization abilities. Proficient in managing customer interactions, supporting daily operations, and quickly adapting to new systems and processes.
Overview
13
13
years of professional experience
Work History
Self‑Employed Beautician / Business Owner
TNG Beauty by Nicole
01.2026 - Current
- Provide high‑quality customer service, managing all client communication and bookings.
- Generate and convert sales leads through social media and returning customers.
- Recommend products and services based on customer needs.
- Handle payments, maintain accurate records and manage daily cash flow.
- Manage stock levels, order supplies and track inventory.
- Create promotional content to increase visibility and attract new customers.
- Maintain a clean, organised and professional environment.
Dental Nurse
Brookside Dental
01.2021 - 12.2025
- Delivered excellent customer service, managing patient enquiries and bookings.
- Handled reception duties including payments, scheduling and customer communication.
- Used specialist software to update records accurately.
- Managed stock levels and placed orders.
- Supported a busy team and maintained a calm, professional environment.
Hairdressing Stylist
Salonista
01.2019 - 01.2021
- As a hair stylist at Salonista my responsibilities include cutting, styling, and colouring hair, as well as providing hair treatments and consultations.
- It is important to ensure I was keeping up with the latest hair trends and techniques to offer clients the most modern and fashionable hairstyles.
- Additionally, maintaining a clean and organized work area is crucial to ensure a positive experience for clients.
- Key Holder
- Ran my own appointment books
- Had my own clientele
- Help with keeping the salon clean and organized
Hairdressing Apprentice Year 2
The Vanity Lounge
01.2013 - 01.2015
- Assisted in managing customer service appointments and organising stock effectively.
- Developed communication and teamwork skills through collaboration with colleagues.
- Supported the execution of daily operational tasks to enhance service delivery.
Education
GCSE’s - 10 including math, science, English and ICT
Brooke Weston
NVQ level 2 - Health and social care
Tresham College
Nail Services level 2 -
Tresham College
Hairdressing Level 2 - Apprenticeship
Tresham College
Dental nursing level 3 -
Exalt
Advanced nail services and E-file training
Level 2 -
Prince's trust Exploring enterprise
Skills
- Customer service and communication
- Enquiry management
- Appointment scheduling
- Data entry and record keeping
- Microsoft Office proficiency
- Social media planning
- Inventory management
- Organizational skills
- Problem solving
- Team collaboration and independence
Timeline
Self‑Employed Beautician / Business Owner
TNG Beauty by Nicole
01.2026 - Current
Dental Nurse
Brookside Dental
01.2021 - 12.2025
Hairdressing Stylist
Salonista
01.2019 - 01.2021
Hairdressing Apprentice Year 2
The Vanity Lounge
01.2013 - 01.2015
GCSE’s - 10 including math, science, English and ICT
Brooke Weston
NVQ level 2 - Health and social care
Tresham College
Nail Services level 2 -
Tresham College
Hairdressing Level 2 - Apprenticeship
Tresham College
Dental nursing level 3 -
Exalt
Advanced nail services and E-file training
Level 2 -
Prince's trust Exploring enterprise