Nicole Bryce
MITCHAM,Greater London
Summary
Motivated and resilient graduate currently on the Unlocked Graduate Leadership Programme, working as a Prison Officer at HMP High Down while studying for an MSc in Custodial Leadership. Through frontline experience and academic learning, I’ve developed strong leadership, communication, and analytical skills alongside a deep understanding of criminal justice and rehabilitation. I’m eager to broaden my experience in policy, research, and strategy to support evidence-based approaches to crime reduction and public safety.
Overview
9
9
years of professional experience
Work history
Prison Officer – Unlocked Graduate Programme
HMP High Down
2024.07 - 2026.03
- Undertake frontline duties in a Category C prison, focusing on safety, rehabilitation, and dynamic security.
- Participate in leadership development and policy research projects.
Operational Support Grade
HMP Downview
2023.12 - 2024.07
- Supported women’s prison operations including security checks and prisoner movements.
- Worked with multidisciplinary teams to ensure safety and effective communication.
Hospitality & Retail Roles
Darwin & Wallace, Smiggle, Primark
2017.01 - 2023.01
- Delivered customer service and managed staff in fast-paced environments.
- Built resilience, adaptability, and problem-solving skills under pressure.
- Supervisor at Smiggle, managing a quality service and working together.
Education
MSc - Custodial Leadership
Leeds Trinity University
2024.01 - 1 2026
BSc (Hons) - Criminal Justice and Criminology
University of Hertfordshire
2019.01 - 1 2022
Skills
- Offender Management
- Policy Awareness
- Conflict Resolution
- Leadership
- Communication
- Analytical Thinking
- Resilience
- Time Management
References
References upon request
Timeline
Prison Officer – Unlocked Graduate Programme
HMP High Down
2024.07 - 2026.03
MSc - Custodial Leadership
Leeds Trinity University
2024.01 - 1 2026
Operational Support Grade
HMP Downview
2023.12 - 2024.07
BSc (Hons) - Criminal Justice and Criminology
University of Hertfordshire
2019.01 - 1 2022
Hospitality & Retail Roles
Darwin & Wallace, Smiggle, Primark
2017.01 - 2023.01