Summary
Overview
Work history
Education
Skills
Hobbies
Timeline
Hi, I’m

Nicola Cryer

Reading,Berkshire

Summary

Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects.

Seasoned Supervisor skilled in team leadership and operational improvements. Excel at boosting team morale and productivity through clear communication and positive reinforcement. Successfully implemented process changes that streamlined workflow and enhanced customer satisfaction.

Overview

27
years of professional experience

Work history

Ministry of Justice
Reading, Berkshire

UPW Supervisor
05.2022 - Current

Job overview

  • Managed daily operations to increase productivity.
  • Fostered a positive work culture to boost employee morale.
  • Provided constructive feedback to staff for improved performance levels.
  • Delegated tasks appropriately, achieved balanced workload among team members.
  • Identified potential risks and mitigated them through proactive measures.
  • Promoted a safe work environment by enforcing strict adherence to safety regulations.
  • Reduced workplace conflicts through effective communication and negotiation skills.
  • Monitored employee attendance records for maintaining discipline within the team.
  • Ensured smooth operations with regular maintenance checks.
  • Supervised activities of workers and enforced safety regulations.
  • Improved workplace safety to reduce accidents and near-misses.
  • Logged daily activities and notable incidents during production shifts.
  • Directed work of labourers and specialist team members to produce quality results.
  • Observed worker activities to assess safety compliance and identify enforcement gaps.
  • Coordinated activities for team of various manufacturing workers.
  • Established and maintained organised working environment for team of [Number].

Henley Raw Dog Food
Reading, Berkshire

Manager
08.2017 - 05.2022

Job overview

Wokingham District Council
Reading, Berkshire

DT Technician
09.2013 - 07.2017

Job overview

Wokingham Council
Reading, Berkshire

Learning support assistant
09.2010 - 08.2014

Job overview

Reading College
Reading, Berkshire

Learning support assistant
09.1998 - 08.2006

Job overview

Education

Reading college
Reading

NVQ Level 1 from Working with people with mental health & learning
01.1998

University overview

Reading College
Reading

NVQ Level 1 from Hairdressing
09.1987

University overview

Maiden Erleigh school
Reading

O levels from Education
09.1982

University overview

O’Level-English

Art

Geography


GSE - Maths

Combined Science

Humanities

Life Skills

Pitman- Typing

Skills

  • Workplace mediation
  • Motivational techniques
  • Emotional intelligence
  • Production oversight
  • Physical stamina
  • Active listening
  • Ethical decision making
  • Computer literacy
  • Office and administrative tasks
  • Motivational leadership
  • Machinery operation and repair
  • Negotiation proficiency
  • Risk Assessment
  • Negotiation expertise
  • Production process and protocol
  • Customer service excellence
  • Machine operation
  • Analytical-thinking
  • Crisis management
  • Continuous improvement processes
  • Project Management
  • Conflict Resolution
  • Resourcefulness
  • Quality Control
  • Leadership
  • Attention to Detail
  • Public speaking
  • Equipment Maintenance
  • Product knowledge
  • Team Leadership
  • Interpersonal communication
  • Cultural awareness
  • Communication skills
  • Health and Safety Compliance
  • Customer Service
  • Safety consciousness
  • Production target setting
  • Initiative taking
  • Resilience under pressure
  • Time efficiency
  • Communication proficiency
  • Equipment maintenance oversight
  • Health and Safety regulations
  • Operational efficiency
  • Problem analysis
  • Task prioritisation
  • Compliance monitoring
  • Crisis handling
  • Team motivation
  • Performance evaluation

Hobbies

Hobbies

Reading, swimming, walking, socialising

Timeline

UPW Supervisor
Ministry of Justice
05.2022 - Current
Manager
Henley Raw Dog Food
08.2017 - 05.2022
DT Technician
Wokingham District Council
09.2013 - 07.2017
Learning support assistant
Wokingham Council
09.2010 - 08.2014
Learning support assistant
Reading College
09.1998 - 08.2006
Reading college
NVQ Level 1 from Working with people with mental health & learning
Reading College
NVQ Level 1 from Hairdressing
Maiden Erleigh school
O levels from Education
Nicola Cryer