Nicki Johnson

Completed regulated professional qualifications to transition into a wealth management firm.

Focused on developing technical expertise and critical thinking for paraplanning, collaborating with advisors to address complex cases and achieve optimal client outcomes.

Professional Qualifications Completed:

• CII R01 (Financial Services, Regulation and Ethics)
• CII R02 (Investment Principles and Risk)
• CII R05 (Financial Protection)

Currently preparing for the remaining DipPFS modules.

• At Sky MCR, my role was to ensure that live and recorded content was delivered to the highest standards.
• This included technical coordination, fault finding and maintaining programmes live to air. Hardware or software issues were addressed promptly to avoid downtime.
• Using complex video, audio, RF and ASI analysis tools to check the integrity of the signals.
• Developed extensive knowledge of multiple delivery methods and technical equipment used for seamless content delivery.
• I kept up to date with technical and operational changes within the area and looked to offer improvements where there was an opportunity to do so.
• Managed problems, ensuring accurate logging of information and submitting timely reports.
• Worked night shifts independently, managing the overnight operation.
• Enjoyed a fast-paced environment and quickly became a trusted team player able to deal with any situation.
• Collaborated with the team to verify booking accuracy and swiftly resolve issues with Sat Ops.
• Worked on a secondment for several months in Sat Ops and Sky Sports News bookings to appreciate their working practices. Worked with customers both within Sky and externally, ensuring the correct content was received.
• Compliance with all health and safety requirements.
• Mentored students and colleagues from other departments due to a friendly, positive approach.
• Produced precise documents to support major event operations, ensuring relevance and accuracy throughout.
• Provided an overview of the operation and answered questions to maximise the value of the visit.
• Achieved above-average scores in the development process and was hand-picked for special tasks due to trust in my ability to deliver events.