Nick Dawson
Prestwich,Borough of Bury
Summary
I have been employed by Salford City Council for more than 25 years.
I have excellent I.T skills and am a valued member of the Council Tax team, a position I have held for 13 years
Amiable, easy to talk to a great team player.
Excellent customer skills either by phone, face to face or the online chat service,
Advanced ECDL certificates for all Microsoft software
Overview
26
26
years of professional experience
5
5
years of post-secondary education
Work History
Council Tax Officer
Salford City Council
Swinton, Salford
02.1999 - Current
- Improved customer satisfaction by professionally resolving council tax queries.
- Managed daily administration tasks for streamlined office operations.
- Maintained accurate records with meticulous attention to detail.
- Assisted customers in understanding council tax regulations to ensure compliance.
Education
GCSEs -
Prestwich High School
Manchester 09.1983 - 09.1988
Skills
- Excel proficiency
- Client confidentiality
- Spreadsheet modelling
- Data management software
- Compliance management
- Financial data handling and management
- Negotiation tactics
- Fraud investigations
- Written and verbal communication
- Tax collection
- Account management
Timeline
Council Tax Officer
Salford City Council
02.1999 - Current
GCSEs -
Prestwich High School
09.1983 - 09.1988
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