Nicholas Southcott

Spotlight link attached.

Duties at Clarendon are parallel to those of Highshore (below).

With the additional duties of:

- EVAC chair operator and staff trainer.

- Working as a support for students who are transferring from school to a higher education setting. Duties involve but are not limited to supervising college visits, giving counsel on decisions, and supporting the student with appropriate methods.

• Working with students with diverse learning needs, ensuring their holistic development and well-being. My role encompassed:
  
  Drama Club Coordination: Organising and running drama clubs tailored to the unique abilities and interests of SEN students. This involved designing inclusive activities, facilitating group interactions, and fostering creativity and self-expression through drama.
  Resource Creation: Developing customised learning resources and materials to accommodate different learning styles and needs. This included creating visual and audio aids, interactive games, and sensory activities to enhance engagement and understanding.

Theatre Operations

As a Front of House Usher, I provided exceptional customer service and ensured a smooth operational flow before, during, and after performances. My responsibilities encompassed:

Patron Assistance: Welcoming guests, guiding them to their seats, and assisting with any inquiries or special requirements to ensure their comfort and satisfaction.

Ticketing and Entry: Checking tickets for validity, scanning them for entry, and managing any ticketing issues or discrepancies that may arise.

Crowd Control: Ensuring orderly entry and exit of patrons, managing queues during peak times, and maintaining a safe and organised environment within the theatre premises.

Venue Presentation: Monitoring the cleanliness and presentation of the front-of-house areas, including lobbies, restrooms, and seating areas, to uphold the theatre's standards of excellence.

Emergency Response: Being prepared to assist in emergency situations by guiding patrons to safety, implementing evacuation procedures, and liaising with theatre management and security personnel as required.

Sales and Promotions: Promoting theatre merchandise, programs, and concessions to enhance the patron experience and contribute to revenue generation.

Facilitated the safe play and socialisation of children with SEND in a structured holiday programme.

Duties at Chichester Festival Theatre were parallel to those of duties at The Old Vic. (Above)

Duties at The Cheltenham Everyman Theatre were parallel to those of the Chichester Festival Theatre (above) with the addition to CFT being larger venues.