Summary
Overview
Work history
Education
Skills
Timeline
Generic

Rachel De Boise

Ilkeston,Derbyshire

Summary

Motivated and hard worker who can work on own and within a team. With over 15 years experience of Health Care industry, mainly in hospital with some community based. Health Care assistant roles have frequently involved blood collection and other specimens with attention to accurate labelling. Uses good communication and active listening with patients according to their abilities. Working to a high-standard at all times with care and compassion to ensure the best patient care is provided. Reflecting regularly on own practice and seeking to improve or expand knowledge. Maintaining accurate documentation, confidentially and infection control policies and procedures.

Overview

2027
2027
years of professional experience
2024
2024
years of post-secondary education

Work history

Health Care Play Specialist

University Hospital Coventry and Warwickshire
Coventry, West Midlands
11.2019 - Current
  • Support and advocate for children and young people (0-18 years old) to enable them to cope with tests, procedures and hospital environment.
  • Prepared, distracted and provided post procedural play for invasive tests and procedures, resulting in reduced anxiety for children.
  • Increased patients compliance for tests and procedures. Working with those who have high anxiety, ADHD, Autism or other additional needs.
  • Support for parent(s)/Carer(s) throughout using good communication and listening skills to reduce their anxiety and in turn their child's'.
  • Worked with multi disciplinary team using good communication skills and liaising with them to ensure best outcome for patients.
  • Raised concerns to nurses/doctors over patients whose vitals were out of normal range.
  • Taught and demonstrated Play Specialist role to new doctors, and various students.
  • Adhered to infection control and cleaning policies
  • Recorded accurate and timely documentation in patients notes/electronic notes system when it was implemented.

Health care assistant (Maternity)

Royal Derby Hospitals and Burton (NHS)
Derby, East Midlands
01.2015 - 11.2019
  • Worked from January 2015 on Bank in Antenatal clinic until accepting permanent post with them in January 2016
  • Conducted Glucose Tolerance test clinics. Ensuring timely blood collection to maintain test integrity.
  • Ensuring accurate labelling of specimens i.e. blood, urine, swabs to avoid laboratory rejection.
  • Maintained stock levels of medical supplies in department.
  • Collaborated with midwives and doctors to provide comprehensive patient care.
  • Frequently taking blood samples from patients as required.
  • Taking observations (manual Blood pressure, heart rate, oxygen saturations), urine dips and highlighted abnormalities or concerns to relevant Doctors or midwives.
  • Used Lorenzo system to enter accurate data onto patients records, admit and discharge (Pregnancy Assessment Unit), or transfer to ward, locate patient notes and track them.
  • Ensured infection control measures were adhered to.
  • Frequently ensured smooth running of antenatal clinics and highlighted any issues that arose and dealt with challenging patients
  • Upheld patient confidentiality at all times whilst performing duties as per data protection policy and procedures.

Nanny (Private)

Private - Mr & Mrs Evriviades
Worcester, Worcestershire
09.2013 - 09.2015
  • Cared for 4 children
  • Discussed progress and behaviour with parents regularly maintaining open lines of communication.
  • Maintaining safe and healthy environment for children by adhering to hygiene standards and safety procedures.

Nanny (private)

Private - Mr and Mrs Evriviades
Worcester, Worcestershire
09.2010 - 06.2012

Same as previous Nanny post

Maternity support worker

Royal Derby Hospital
Derby
12.2008 - 09.2009
  • Carried out observations (Manual blood pressure, heart rate, respiratory rate, temperature) and documented results
  • Phlebotomy as required and labelled accurately as well as Urine dip and sending samples
  • Highlighted to midwife abnormal observation readings
  • Assist midwives in their clinics within GP surgeries and Children centres
  • Home visits post delivery checks
  • Breast feeding support
  • Adhered to infection control and ensured equipment was cleaned between patients
  • Managed and prioritised workload for home visits
  • Accurate documentation in timely manner
  • Stock check and ordering

Nanny (Private)

Private - Mr and Mrs Evriviades
Worcester, Worcestershire
09.2008 - 03.2008

as previous mentioned for Nanny job

Nursery Assistant (perm) and Nursery Nurse (bank)

Poppies Day Nursery (LRI hospital NHS)
Leicester
08.2005 - 03.2008
  • Positive communication and relationships with parents for better understanding of child's needs.
  • Adhered to cleaning policies within nursery for toys and laundry
  • Used good communication skills with children, parents/carers and staff to ensure smooth running of nursery
  • Highlight any concerns or issues to senior staff which included safeguarding issues.

Nursing Assistant (Endoscopy dept)

Leicester Royal Infirmary (LRI, NHS)
Leicester
01.2000 - 08.2005
  • Regularly performed Phlebotomy
  • Ensured accurate labelling of bloods, biopsies, urine or other specimens to reduce laboratory refusal and delay in patient care
  • Developed rapport with patients through active listening and empathy, encouraging open communication.
  • Cleaning equipment following policy and procedures and adhered to infection control policies.
  • Monitored vital signs regularly, reporting any issues to senior staff
  • Provided high-quality patient care, resulting in increased comfort and satisfaction.
  • Built rapport with nervous patients to ease discomfort during procedure.
  • Answered patient queries with clarity, alleviating concerns about procedure.

Nursing Auxiliary (Bank)

Leicester Royal Infirmary (LRI, NHS)
Leicester
09.1998 - 12.2010
  • Worked in various wards and clinics across hospital - mainly with adults. At times did bank shifts alongside permanent posts
  • Same duties as other Health Care Assistant work undertaken

Gaps in Employment History

...
  • Sept 2008-Dec 2008 Worked on Bank as Health Care Assistant for Leicester Royal Infirmary
  • Sept 2009 - July 2010 Kings Bible College and Training Centre (Oxford)
  • June 2012 - June 2013 Volunteer work in Uganda with a orphans children's centre and children's home for orphaned babies, also helped in Child Sponsorship Office with various admin.
  • July 2013 - September 2013 readjusting back to UK culture

Education

GCSEs - Maths & English

Berwick High School
Berwick-Upon-Tweed, Northumberland
09.1995 - 06.1996

NVQ Level 2&3 - Health and Social Care (GNVQ 2 &3)

Berwick High School
Berwick-Upon-Tweed, Northumberland
09.1994 - 07.1998

GCSEs - Health Studies

Berwick High School - 6th Form
Berwick-Upon-Tweed, Northumberland
09.1997 - 07.1998

Phlebotomy/Venepuncture Theory Training

Royal Derby Hospital
Derby

Foundation Degree - Healthcare Play Specialism

University of West London
London
09.2017 - 06.2019

Skills

  • Verbal and non verbal communication skills
  • Makaton Signing (level 1&2)
  • Attention to detail
  • Caring, honest, understanding and compassionate
  • Advocacy for patients
  • Phlebotomy skills
  • Taking Medical observations (Blood pressure, heart & respiratory rate, temperature, o2 saturations)
  • Manage workload, prioritise jobs and use own initiative
  • Accurate documentation

Timeline

Health Care Play Specialist

University Hospital Coventry and Warwickshire
11.2019 - Current

Foundation Degree - Healthcare Play Specialism

University of West London
09.2017 - 06.2019

Health care assistant (Maternity)

Royal Derby Hospitals and Burton (NHS)
01.2015 - 11.2019

Nanny (Private)

Private - Mr & Mrs Evriviades
09.2013 - 09.2015

Nanny (private)

Private - Mr and Mrs Evriviades
09.2010 - 06.2012

Maternity support worker

Royal Derby Hospital
12.2008 - 09.2009

Nanny (Private)

Private - Mr and Mrs Evriviades
09.2008 - 03.2008

Nursery Assistant (perm) and Nursery Nurse (bank)

Poppies Day Nursery (LRI hospital NHS)
08.2005 - 03.2008

Nursing Assistant (Endoscopy dept)

Leicester Royal Infirmary (LRI, NHS)
01.2000 - 08.2005

Nursing Auxiliary (Bank)

Leicester Royal Infirmary (LRI, NHS)
09.1998 - 12.2010

GCSEs - Health Studies

Berwick High School - 6th Form
09.1997 - 07.1998

GCSEs - Maths & English

Berwick High School
09.1995 - 06.1996

NVQ Level 2&3 - Health and Social Care (GNVQ 2 &3)

Berwick High School
09.1994 - 07.1998

Gaps in Employment History

...

Phlebotomy/Venepuncture Theory Training

Royal Derby Hospital
Rachel De Boise