Nicholas Ducey
Sheffield,Yorkshire
Summary
Accomplished professional with expertise in client relationship management and business development, adept at upselling and enhancing operational efficiency. Demonstrates strong problem-solving skills and risk assessment capabilities, ensuring regulatory compliance and effective stakeholder communication. Proficient in report writing and data interpretation, with a focus on time management and territory planning to drive business success.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
Field Biologist
Precision Pest Management Solutions Ltd.
Sheffield, South Yorkshire
2023.08 - Current
- Assisted in managing a portfolio of commercial clients to uphold service standards and promote client retention.
- Supported in delivering tailored pest management solutions by identifying risks and suggesting cost-effective measures.
- Helped to build strong client relationships by acting as a trusted advisor on compliance and operational enhancements.
- Aided in contributing to revenue growth through service recommendations and upselling additional solutions.
- Facilitated the production of detailed reports that translated technical findings into clear business insights for clients.
- Provided support to internal teams with audit preparation and compliance documentation.
Field Technician
JG Pest Control
Sheffield, South Yorkshire
2020.05 - 2023.08
- Delivered consistent service across various client sites to enhance customer satisfaction.
- Assisted with identifying opportunities for service delivery and operational efficiency improvements.
- Facilitated communication with clients to address issues and uphold contract agreements.
Assistant Contract Manager
Peak View Properties
Sheffield, South yorkshire
2019.05 - 2020.05
- Facilitated successful negotiations by fostering open communication between parties.
- Efficiently resolved contractual disputes, maintaining healthy business relationships.
- Ensured timely delivery from vendors via stringent enforcement of delivery clauses in contracts.
- Increased operational efficiency with effective management of contractual agreements.
Education
Bachelor of Arts - Sport Business Management
Leeds Beckett University
Leeds 2016.09 - 2020.05
Skills
- Client relationship management
- Business development and upselling
- Problem solving and risk assessment
- Report writing and data interpretation
- Stakeholder communication
- Operational efficiency
- Time management and territory planning
- Regulatory compliance awareness
Certification
- Level 3 Food Safety & Hygiene — Strong understanding of regulatory compliance, risk management, and industry standards
- Health & Safety Training — Practical knowledge of workplace safety, risk assessment, and compliance procedures
- Field Biologist Qualification — Expertise in data-driven analysis, inspection techniques, and environmental risk evaluation
- BPCA Certified Advanced Technician — Accredited professional in pest management, with proven ability to deliver compliant and client-focused solutions
References
References available upon request.
Timeline
Field Biologist
Precision Pest Management Solutions Ltd.
2023.08 - Current
Field Technician
JG Pest Control
2020.05 - 2023.08
Assistant Contract Manager
Peak View Properties
2019.05 - 2020.05
Bachelor of Arts - Sport Business Management
Leeds Beckett University
2016.09 - 2020.05