Summary
Overview
Work history
Education
Skills
Custom
Timeline
Generic

Nicemol Shajan

reading,berkshire

Summary

Versatile and results-driven professional with over seven years of cross-functional experience in retail management, IT systems administration, and hospitality services. Demonstrated expertise in leading retail operations, managing IT infrastructure, and delivering high-quality customer service in fast-paced environments. Adept at problem-solving, team collaboration, and adapting to diverse operational roles. Committed to continuous professional development and contributing to organizational excellence through a proactive and solutions-oriented approach.

Overview

8
8
years of professional experience
8
8
years of post-secondary education

Work history

Floor Staff

Toby Carvery
Newbury
01.2023 - 01.2025
  • Accurately take and relay customer orders to the kitchen, ensuring special dietary requirements and preferences are communicated clearly.
  • Serve food and beverages in a timely and courteous manner, ensuring compliance with health and safety standards.
  • Process payments accurately, handling cash, credit, and debit transactions while ensuring proper billing and receipts.
  • Adhere to company policies and procedures, including health and safety regulations and food hygiene standards.

System Administrator

Netvalley.inc
Rajakkad
01.2019 - 01.2022
  • Monitored network performance, availability, and security, using network management tools to ensure optimal functioning.
  • Provided technical support and troubleshooting for network-related issues, resolving connectivity problems and ensuring minimal downtime.

Store Manager

Zone Shopping Centre
01.2017 - 01.2019
  • Ensured accurate and efficient inventory control by regularly checking stock levels, restocking shelves, and maintaining organized records of products.
  • Verified the accuracy of incoming shipments against purchase orders and invoices, inspected the quality of goods received, and stored them appropriately.
  • Maintained accurate records of inventory transactions, stock levels, and other relevant data using store management software.

Education

Bachelor’s degree - computer application

01.2014 - 01.2017

Senior Secondary - Bio mathematics

01.2012 - 01.2014

Higher Secondary - undefined

01.2011 - 01.2012

CCNA,CCNP,MCSE - undefined

01.2020 - 12.2020

Masters - Cyber Security

01.2023 - 01.2024

Skills


  • Stock inventory management
  • Compliance adherence
  • Inventory and stock management
  • Cash handling
  • Customer Service
  • Stock counting
  • POS Systems
  • Computer literacy
  • Network trouble shooting

Custom

I hereby declare that all the above Information is true to the best of my knowledge and belief.

Timeline

Floor Staff

Toby Carvery
01.2023 - 01.2025

Masters - Cyber Security

01.2023 - 01.2024

CCNA,CCNP,MCSE - undefined

01.2020 - 12.2020

System Administrator

Netvalley.inc
01.2019 - 01.2022

Store Manager

Zone Shopping Centre
01.2017 - 01.2019

Bachelor’s degree - computer application

01.2014 - 01.2017

Senior Secondary - Bio mathematics

01.2012 - 01.2014

Higher Secondary - undefined

01.2011 - 01.2012
Nicemol Shajan