Nicemol Shajan
reading,berkshire
Summary
Versatile and results-driven professional with over seven years of cross-functional experience in retail management, IT systems administration, and hospitality services. Demonstrated expertise in leading retail operations, managing IT infrastructure, and delivering high-quality customer service in fast-paced environments. Adept at problem-solving, team collaboration, and adapting to diverse operational roles. Committed to continuous professional development and contributing to organizational excellence through a proactive and solutions-oriented approach.
Overview
8
8
years of professional experience
8
8
years of post-secondary education
Work history
Floor Staff
Toby Carvery
Newbury
01.2023 - 01.2025
- Accurately take and relay customer orders to the kitchen, ensuring special dietary requirements and preferences are communicated clearly.
- Serve food and beverages in a timely and courteous manner, ensuring compliance with health and safety standards.
- Process payments accurately, handling cash, credit, and debit transactions while ensuring proper billing and receipts.
- Adhere to company policies and procedures, including health and safety regulations and food hygiene standards.
System Administrator
Netvalley.inc
Rajakkad
01.2019 - 01.2022
- Monitored network performance, availability, and security, using network management tools to ensure optimal functioning.
- Provided technical support and troubleshooting for network-related issues, resolving connectivity problems and ensuring minimal downtime.
Store Manager
Zone Shopping Centre
01.2017 - 01.2019
- Ensured accurate and efficient inventory control by regularly checking stock levels, restocking shelves, and maintaining organized records of products.
- Verified the accuracy of incoming shipments against purchase orders and invoices, inspected the quality of goods received, and stored them appropriately.
- Maintained accurate records of inventory transactions, stock levels, and other relevant data using store management software.
Education
Bachelor’s degree - computer application
01.2014 - 01.2017
Senior Secondary - Bio mathematics
01.2012 - 01.2014
Higher Secondary - undefined
01.2011 - 01.2012
CCNA,CCNP,MCSE - undefined
01.2020 - 12.2020
Masters - Cyber Security
01.2023 - 01.2024
Skills
- Stock inventory management
- Compliance adherence
- Inventory and stock management
- Cash handling
- Customer Service
- Stock counting
- POS Systems
- Computer literacy
- Network trouble shooting
Custom
I hereby declare that all the above Information is true to the best of my knowledge and belief.
Timeline
Floor Staff
Toby Carvery
01.2023 - 01.2025
Masters - Cyber Security
01.2023 - 01.2024
CCNA,CCNP,MCSE - undefined
01.2020 - 12.2020
System Administrator
Netvalley.inc
01.2019 - 01.2022
Store Manager
Zone Shopping Centre
01.2017 - 01.2019
Bachelor’s degree - computer application
01.2014 - 01.2017
Senior Secondary - Bio mathematics
01.2012 - 01.2014
Higher Secondary - undefined
01.2011 - 01.2012
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