Summary
Overview
Work history
Education
Skills
Languages
Custom
Timeline
Generic
Nicco Sheppard

Nicco Sheppard

Bristol,United Kingdom

Summary

Accomplished Bilingual (Spanish) professional and hardworking University student with extensive Knowledge in food and beverage management, completed by a strong proficiency in guitar and music production software such as Logic Pro X. Demonstrates effective communication and customer management strategies, ensuring exceptional service delivery. Skilled in bar equipment operation and able to work flexible hours. Adept at live performance skills and musical arrangement, aiming to leverage these talents towards a dynamic career in the hospitality or music industry.

Overview

4
4
years of professional experience

Work history

Bar staff member

Hap Recruitment
Oxford, Oxfordshire
05.2025 - Current
  • Operated at multiple festivals and events in bar staff role.
  • had events licensing training
  • Engaged in upselling techniques, increasing overall sales performance.
  • Established rapport with returning customers, enhancing guest experiences.
  • Executed quick drink preparation in high-pressure service settings.
  • Checked identification to maintain compliance with legal requirements.
  • Diligently followed health and safety protocols without exception.
  • Regularly cleaned and sanitised the bar area, ensuring hygiene excellence.
  • Coached new team members using positive reinforcement strategies.

Fine dining server (Oxford Universities)

Goldstar Recruits
Oxford, Oxfordshire
11.2024 - 08.2025
  • Provided exemplary food and wine service across various Oxford University colleges.
  • Completed training in basic wine knowledge and fine dining etiquette.
  • Received comprehensive allergy training to address diverse dietary needs.
  • Utilised allergen awareness to cater effectively to customer requirements.
  • Ensured strict adherence to hygiene standards during food and beverage service.

Food and Beverages Assistant

Randolph Hotel
Oxford
03.2023 - 06.2024
  • Organised and stored food in refrigerators and freezers, following proper food safety guidelines
  • Developed lasting relationships with customers through attentive service and engaging conversation, resulting in repeat business
  • Collaborated with kitchen staff to efficiently manage orders and ensure timely delivery of meals to customers
  • Restocked supplies, including napkins, utensils, and condiments, throughout shifts to ensure customers had what they needed

Conference and Banqueting Assistant

Randolph Hotel
Oxford
03.2022 - 06.2024
  • Maintained a clean and organised bar area, ensuring compliance with health and safety standards
  • Processed payments and balanced the register at the end of the shift
  • Some bar training with basic cocktails.
  • Ensured guests and staff safety by adhering to all safety protocols and regulations
  • Resolved customer complaints and inquiries in a timely and professional manner
  • Adjusted drink recipes to customers' preferences
  • Up-sold menu items to increase profits
  • Conducted daily/weekly cleaning tasks to maintain an orderly, sanitary work environment
  • Organized and inventoried bar supplies

Food Service Assistant

Holroyd Howe
Farnham, United Kingdom
06.2022 - 06.2023
  • Collaborated with the kitchen staff to ensure a smooth and efficient food and drink service
  • Coordinated food preparation and delivery to ensure timely service, resulting in a high level of customer satisfaction
  • Trained new food service workers on proper techniques and procedures
  • Provided food and beverage service and collected garbage and other debris
  • Restocked supplies and food items to ensure the restaurant was fully prepared for service

Education

Bachelor of Science - Music

University of the West of England
Bristol
09.2025 -

Level 3 Music Extended Diploma - Music

Oxford city college
09.2023 - 06.2025

Gcse - spanish, music, product design, physics, maths, english lang&lit, history, biology, chemistry

Oxford spires academy
09.2017 - 06.2022

Grade 7 - guitar

Trinity College
08.2023 - 08.2023

Skills

  • Food and beverage expertise
  • Guitar proficiency
  • Music production software expertise (Logic Pro X)
  • Effective communication
  • Bar equipment knowledge
  • Customer management strategies
  • Flexible scheduling
  • Bar equipment operation
  • Live performance skills
  • Musical arrangement

Languages

Spanish
Native

Custom

  • Guitar playing
  • Music producing
  • Composing
  • Cooking

Timeline

Bachelor of Science - Music

University of the West of England
09.2025 -

Bar staff member

Hap Recruitment
05.2025 - Current

Fine dining server (Oxford Universities)

Goldstar Recruits
11.2024 - 08.2025

Level 3 Music Extended Diploma - Music

Oxford city college
09.2023 - 06.2025

Grade 7 - guitar

Trinity College
08.2023 - 08.2023

Food and Beverages Assistant

Randolph Hotel
03.2023 - 06.2024

Food Service Assistant

Holroyd Howe
06.2022 - 06.2023

Conference and Banqueting Assistant

Randolph Hotel
03.2022 - 06.2024

Gcse - spanish, music, product design, physics, maths, english lang&lit, history, biology, chemistry

Oxford spires academy
09.2017 - 06.2022
Nicco Sheppard