Niamh Edwards
Liverpool,merseyside
Summary
Geography graduate with a 2:1 BSc (Hons) Geography from Liverpool John Moores University, with a strong interest in sustainability, environmental policy and sustainable development. My undergraduate dissertation explored how cross-cultural travel influences environmental awareness and attitudes towards sustainability policies among young travellers, strengthening my research, analytical and critical thinking skills. Alongside my studies, I have gained over four years' experience in retail and customer service, developing excellent communication, teamwork and problem-solving abilities. I am now seeking a graduate role within sustainability or environmental management where I can contribute to meaningful environmental initiatives while continuing to develop professionally.
Overview
10
10
years of post-secondary education
6
6
years of professional experience
Work history
Retail assistant
WHSmith
Liverpool
2024.08 - Current
- Independently open and close the store, demonstrating responsibility and trust.
- Deliver excellent customer service in a busy retail environment.
- Handle cash accurately and resolve customer enquiries professionally.
- Maintain high merchandising and presentation standards.
- Balance part-time employment alongside full-time university studies.
Team member
Coffee House
Birkenhead, Wirral
2024.01 - 2024.08
- Worked within a newly opened hospitality business, adapting quickly to new systems and procedures.
- Collaborated with colleagues to deliver efficient customer service during busy periods.
- Developed resilience and adaptability while helping establish a positive customer experience.
- Maintained excellent hygiene and food safety standards.
Sales assistant
Jane's Bakes
Liverpool
2023.05 - 2024.01
- Managed the trailer independently, including opening and closing procedures.
- Responsible for cash handling and balancing tills.
- Prioritised workloads efficiently within a small business environment.
- Built strong customer relationships through friendly and professional service.
- Demonstrated initiative and accountability while working with minimal supervision.
Retail assistant
Next
Liverpool
2020.12 - 2022.09
- Delivered excellent customer service within a fast-paced retail environment.
- Worked across multiple departments including warehouse, deliveries and shop floor.
- Assisted with stock replenishment and inventory organisation.
- Worked collaboratively to achieve store targets and maintain high service standards.
Education
Bachelor of Science - Geography
Liverpool John Moores University
Liverpool 2022.09 - 2026.05
GCSEs -
St Julie's Catholic High School
Liverpool 2015.09 - 2020.07
A-Levels -
St Julie's Catholic High School
Liverpool 2020.09 - 2022.07
Skills
- Sustainability and environmental awareness
- Research design and data collection
- Quantitative and qualitative analysis
- GIS, ArcGIS
- Report writing
- Critical analysis
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- Communication
- Customer engagement
- Teamwork
- Problem solving
- Time management
- Organisation
- Working independently
- Adaptability
Interests
- Sustainability and environmental conservation
- Climate change and environmental policy
- Travel and cultural geography
- Walking and outdoor recreation
- Wildlife and natural environments
Accomplishments
- Awarded BSc (Hons) Geography (2:1)
- Successfully balanced full-time university study with continuous part-time employment.
- Trusted with independent responsibilities in multiple customer-facing roles.
- Completed an independent dissertation focused on sustainability and environmental behaviour.
Research & Academic Skills
Throughout my Geography degree I have developed practical experience in:
- Independent research
- Academic report writing
- Critical evaluation
- Environmental policy analysis
- Sustainable development research
- Literature reviews
- Data interpretation
- Presenting findings to academic audiences
- Managing multiple deadlines and long-term projects
Timeline
Retail assistant
WHSmith
2024.08 - Current
Team member
Coffee House
2024.01 - 2024.08
Sales assistant
Jane's Bakes
2023.05 - 2024.01
Bachelor of Science - Geography
Liverpool John Moores University
2022.09 - 2026.05
Retail assistant
Next
2020.12 - 2022.09
A-Levels -
St Julie's Catholic High School
2020.09 - 2022.07
GCSEs -
St Julie's Catholic High School
2015.09 - 2020.07