Niamh Ainsborough

Leisure United

Newcastle upon Tyne, Tyne & Wear

02.2024 - 09.2024

Kept work areas spotlessly clean for optimal hygiene levels and consistent customer satisfaction.
Warmly greeted customers and proactively reduced wait times.
Demonstrated proper food handling and safety standards.
Delivered reliable customer service with attention to detail even under high pressure.
Offered exceptional customer service with strong product knowledge.
Remained flexible to cover shifts and work overtime as required.
Cleaned up spaces after events, collecting rubbish, storing furniture and sanitising surfaces.
Completed daily cleaning lists to maintain tidy and welcoming dining areas.
Advised customers on menu items, providing recommendations and addressing allergy concerns.
Collaborated and offered support with extra tasks to meet team goals.
Demonstrated energy and enthusiasm to go above and beyond for each and every customer.
Applied exceptional memory and multi-tasking skills to maintain optimal productivity.
Resolved customer queries by maintaining up-to-date knowledge of menus and ingredients.
Prioritised tasks to contribute to seamless team workflows and reduce impact of obstacles.
Sold and served refreshments to customers, promoting fun atmosphere and driving revenue gains.
Received complaints and feedback, escalating as necessary for swift resolution.
Maintained visitor and personnel compliance with rules and safety procedures, minimizing liability and injury risks.