Niall Cleghorn

Lead the delivery and management of strategic partnership programmes across housing associations, local authorities, developers and private sector organisations, ensuring successful delivery of commercial objectives while maintaining strong governance, stakeholder engagement and operational performance.

Key Responsibilities.

• Lead multiple strategic partnership projects from initiation through to successful delivery.
• Develop and maintain delivery plans, ensuring work is completed to agreed objectives and timescales.
• Manage relationships with senior stakeholders across housing associations, developers, local authorities and financial partners.
• Coordinate cross-functional teams to deliver complex housing programmes.
• Monitor project performance, delivery milestones and operational outcomes.
• Identify and manage delivery risks, implementing mitigation strategies to ensure successful programme delivery.
• Oversee contractual performance and ensure compliance with organisational and client requirements.
• Produce management information, commercial reports and strategic recommendations for senior leadership.
• Analyse market intelligence, financial data and sector trends to support strategic decision-making.
• Present business cases, commercial proposals and delivery recommendations to executive stakeholders.
• Represent SO Resi at sector events, strengthening partnerships and identifying future opportunities.

Key Achievements.

• Delivered housing programmes with a combined gross sales value exceeding £64.6 million.
• Developed strategic partnerships with major developers including Crest Nicholson, converting unsold private stock into shared ownership following the Help to Buy transition and generating over £500,000 in additional revenue.
• Advised an affordable housing provider in Malta on implementing a shared ownership model, positioning SO Resi as an international adviser in affordable housing delivery.
• Successfully managed multiple concurrent client relationships while maintaining high levels of customer satisfaction and delivery performance.

• Managed new-build sales programmes across multiple developments.
• Coordinated stakeholders to ensure successful customer journeys from reservation to completion.
• Produced market intelligence to support commercial decisions.

• Led property listings and sales progression, focusing on customer needs and market alignment.
• Delivered consistent pipeline growth by qualifying applicants and aligning them to suitable properties.

• Managed property sales pipelines.
• Negotiated complex transactions.
• Coordinated multiple stakeholders to deliver successful completions.
• Delivered excellent customer service and commercial performance.

• Conducted viewings, generated leads, and progressed sales to completion.
• Maintained a strong applicant database and liaised with all transaction stakeholders.

• Managed frontline customer service, stock control, and team mentoring.
• Supported team leaders with operational tasks and training.