Neve Wood
Birmingham
Summary
Experience across retail, pharmacy, catering, and admin based industries as well as a quick learner who thrives in busy environments, with skills in customer support, data management entry, sales, stock management and healthcare advice as well as familiarity with various different software platforms. Strong background in business admin, customer service, and client relations!
Overview
2
2
years of professional experience
Work History
Customer Service Assistant (Seasonal)
All Occasions
02.2025 - 02.2025
- Supported customers with floral arrangements and bouquet designs
- Managed refunds, order scheduling and client messaging through Amazon and live chat
- Helped with data entry, stock checks and complaint handling
Pharmacy Apprentice (Temporary)
Langley Green Pharmacy
12.2024 - 01.2025
- Prepared and dispensed prescriptions following strict safety guidelines
- Updated medication orders, managed invoices and monitored stock levels
- Provided advice to patients on medication usage and symptom management
Retail Assistant (Seasonal)
The Range
10.2024 - 12.2024
- Handled customer queries, refunds and cash operations
- Supported sales and upselling initiatives to boost revenue
- Managed inventory and deliveries, working closely with the team
Catering Assistant
AJ Catering
03.2024 - 06.2024
- Prepared and served food at events, following hygiene and food safety standards
- Took customer orders and supported kitchen operations
- Strengthened teamwork, time management and hospitality skills
Sales & Admin Assistant (Work Experience)
Arnold Laver
07.2023 - 08.2023
- Processed orders, handled invoicing and responded to client enquiries
- Built skills in customer service, reliability and organisation
Skills
- Customer service & client support
- Data entry & order processing
- Sales & upselling
- Stock control & inventory management
- Teamwork & communication
- Healthcare advice (pharmacy knowledge)
- Time management & organisation
- Cash handling
Timeline
Customer Service Assistant (Seasonal)
All Occasions
02.2025 - 02.2025
Pharmacy Apprentice (Temporary)
Langley Green Pharmacy
12.2024 - 01.2025
Retail Assistant (Seasonal)
The Range
10.2024 - 12.2024
Catering Assistant
AJ Catering
03.2024 - 06.2024
Sales & Admin Assistant (Work Experience)
Arnold Laver
07.2023 - 08.2023
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