Nelson Ajayi
Delivery Manager
Tipton,
Summary
Forward-thinking Delivery Manager equipped to handle large-scale delivery planning and execution. Proficient in driving sales and increasing customer engagement with hands-on approach at each stage. Trains, mentors and motivates staff for maximum performance.
Overview
10
10
years of professional experience
6
6
years of post-secondary education
Work History
Delivery Manager
Osekixo Limited
London
2021.10 - Current
- Monitored customer quality metrics and took proactive steps to implement resolutions and restore acceptable levels.
- Engaged customers to discuss business needs and explore opportunities to increase sales.
- Prospected for leads to build pipeline and convert to sales opportunities.
- Devised test plans to validate accuracy of IT projects.
- Assessed and analyzed customer requirements to develop effective IT project plans.
- Monitored and tracked project progress to support timely completion.
- Communicated project updates to stakeholders at all levels.
Project Manager
Pdentson Nigeria Limited
Benin City
2013.03 - 2021.09
- Managed projects from procurement to commission.
- Developed and initiated projects, managed costs, and monitored performance.
- Achieved project deadlines by coordinating with contractors to manage performance.
- Planned, designed, and scheduled phases for large projects.
- Developed and implemented strategic project plans to meet business objectives.
- Tracked project and team member performance closely to quickly intervene in mistakes or delays.
- Outlined work plans, determined resources, wrote timelines, and generated initial budgets as part of project scope determination.
- Led and assisted technical upgrade projects for clients by working and coordinating with consultants and developers for integrations.
Education
MBA - Business Administration
University of Wolverhampton
Wolverhampton 2022.09 - 2023.09
Bachelor of Science - Banking And Finance
University of Benin
Nigeria 2002.01 - 2006.11
Skills
Risk Management
Expert in CRM Software
Competitive analysis
Training and mentoring
Strategic planning
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Documented and resolved customer complaints which led to greater results for the company
Timeline
MBA - Business Administration
University of Wolverhampton
2022.09 - 2023.09
Delivery Manager
Osekixo Limited
2021.10 - Current
Project Manager
Pdentson Nigeria Limited
2013.03 - 2021.09
Bachelor of Science - Banking And Finance
University of Benin
2002.01 - 2006.11