Siva Aditya V

• Conducted regular team meetings to improve communication and coordination amongst staff members.
• Empowered project teams through motivational coaching, mentoring and development.
• Trained new employees regarding company policies, procedures, and standards in handling deliveries.
• Built positive partner relationships for successful cross-team projects.
• Showcased exceptional leadership skills when guiding teams during high-pressure situations leading to successful outcomes.
• Improved on-time deliveries by streamlining internal processes and workflows.
• Attended industry seminars regularly, staying abreast of the latest trends in logistics management.

¨ Results-driven IT professional with over 17 years of experience in managing complex projects, driving quality excellence, and delivering high-availability services across development, maintenance, and production support initiatives.

¨ Strategic problem-solver with expertise in solution design, development, and implementation, with a strong ability to collaborate with senior leaders and stakeholders.

¨ Transformational leader with a passion for quality excellence, adept at navigating diverse environments and inspiring high-performing, cross-functional teams through exceptional leadership, people management, and interpersonal skills.

¨ Spearheaded a cross-functional team of 30+ associates, leveraging RPA, Pega, Java, and Mainframe technologies, to drive a 2.5% increase (91% to 93.5%) in claims auto-adjudication efficiency for Elevance Health Insurance, yielding $7M in annual operational cost savings.

¨ Transformed production support teams by cultivating a culture of innovation, driving strategic automation initiatives and process enhancements that yielded $2.06M in annual Mainframe CPU cost savings and implemented ITIL-based service management processes, resulting in improved incident resolution times.

¨ Proven ability to partner with external vendors and contractors, facilitating seamless project collaboration and coordination across business units and IT departments to drive successful outcomes.

¨ Knowledgeable in Generative AI, including LLMs, Embeddings, Prompt Engineering, and Fine-Tuning.

¨ Certified Scrum Master, SAFe Agilist, Lean six sigma blackbelt program with expertise in Agile methodologies, including Scrum and Kanban, driving collaborative and efficient delivery of high-quality solutions.

¨ Skilled in identifying strategic business initiatives and conducting comprehensive cost-benefit analyses to drive operating margin improvements and optimize business performance.

¨ Served as a subject matter expert across multiple industries, including Healthcare & Banking providing in-depth domain knowledge and expertise.

• AHM 250 Healthcare Certification from AHIP
• Certified Scrum Master from Scrum Alliance
• IBM Certified Database Associate DB2 UDB V8.1 Family
• Cognizant Certified Professional in COBOL, DB2, JCL and VSAM
• Brain Bench certified in PYTHON, COBOL, DB2, JCL and VSAM
• Attended several client-oriented communication and client interfacing skill trainings and workshops, WGS, CIW
• Environment: Python, Pega, Core Java, RPA, COBOL, IMS, DB2, JCL, CHANGEMAN, FILE-AID
• Anthem, Inc
• Is one of the largest health benefits companies in the United States
• Through its affiliated health plans, Anthem companies deliver several leading health benefit solutions through a broad portfolio of integrated health care plans and related services, along with a wide range of specialty products such as life and disability insurance benefits, dental, vision, behavioral health benefit services, as well as long term care insurance and flexible spending accounts
• My role in the project includes
• Documentation of detailed project plan, while providing project milestones, project duration, risk considerations, and project cost Development & project cost controls, while preparing weekly status reporting
• Confer with project personnel to identify and resolve problems
• Negotiate with project stakeholders or suppliers to obtain resources or materials
• Establish and execute a project communication plan
• Coordinate recruitment or selection of project personnel
• Prepare project status reports by collecting, analyzing, and summarizing information and trends
• Initiate, review, or approve modifications to project plans
• Schedule and facilitate meetings related to the projects
• Identify need for initial or supplemental project resources
• Develop and manage annual budgets for projects
• Manage project execution to ensure adherence to budget, schedule, and scope
• Monitor or track projects milestones and deliverables
• Identify, review, or select vendors or consultants to meet project needs
• Direct or coordinate activities of project personnel
• Assign duties, responsibilities, and spans of authority to project personnel
• Develop and manage work breakdown structure (WBS) of projects
• Perform risk assessments to develop response strategies
• Submit project deliverables, ensuring adherence to quality standards
• Monitor the performance of project team members, providing and documenting performance feedback
• Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.

• Registered Card
• Environment: COBOL, DB2, DB2 STORED PROCEDURES, JCL,CHANGEMAN, FILE AID, HP EXSTREAM DIALOGUE TOOL, IMS, SELCOPY
• Registered Card is the only global, network-wide platform that automatically matches Card member transactions against participating merchant offers, allowing redemption of offers without requiring coupons, certificates, or receipts
• These offers can be funded by either the Merchant, ICSS, GMS or a combination
• The seamless enrollment and fulfillment experience enables merchants to acquire, win back, and increase customer loyalty
• Registered Card also supports the end-to-end campaign experience, spanning consultation, campaign setup, online enrollment page development, offer fulfillment, and reporting
• My role in the project includes
• As the subject matter expert, work with business analysts and develop a roadmap to provide profitable solutions for our clients
• Propose various technical solutions to implement these business solutions
• Participate in analysis and design reviews to ensure that applications are scalable and maintainable
• Integrated various System of Records with the application, thus increasing the scope of the application to include various kinds of offers
• Perform necessary reviews to ensure that there are minimum defects during testing phase
• Perform the needful for implementing the finished project in the production environments - work on change requests etc
• Work on delegating tasks to the offshore team
• Ensure that there is clear, transparent and directed communication between the offshore team and onsite team
• Help improve technical and domain knowledge of the team and equip them to participate in end to end calls to resolve bugs and improve application availability and efficiency
• Train and work with Programmer Analysts, help them understand applications, set goals and help them work towards achieving them.

• Module Name: Enterprise Client, FILE-MANAGER
• Enterprise Client Work Stream supports Development Projects, Enhancement Tasks and the Unit Testing on all the Developed or Enhanced Tasks
• Enterprise Client Work Stream hosts 10 applications
• All applications deal with the Bank's Customer Details
• The Applications are: Customer Relationship Facility (CRF), Code-1 (PS), Officer Knowledgebase (OK), Hierarchy Officer (HO), Relationship Profitability Management System (RPMS), Commercial Relationship System (CRS), Customer Knowledge Database (CKDB), Marketing Customer Information File (MCIF), Sales force dot com (SFDC), Transaction Warehousing System (TF)
• Some of the above Applications are developed on Mainframes and Dot net and some are developed in Mainframes and UNIX
• My role in the project includes
• Attending the Knowledge transfer sessions and getting the knowledge from the clients on new applications that were transferred to offshore
• Worked as developer on COBOL, JCL and DB2 for support and enhancement of all the applications
• Supporting the tasks and batch jobs that run daily
• Providing on-call and production support (24x7) for the CRF Application for nightly batch
• Attending the Conference calls with the client
• Prepare Unit Test Plan and performing Unit Testing
• Prepare quality documents for all deliverables as per the quality guidelines

• Long Term Care Services(LTC)
• Environment, COBOL, MF COBOL, JCL, VSAM, WINDOWS BATCH SCRIPTING, CHANGEMAN, FILE-AID, CICS
• The LTC Services is one of the biggest applications for Prudential Insurance Company of America which is one of the largest and most diversified financial services intuitions in the world
• Prudential offers full range of insurance, investment and real estate products and services to individuals and institutions worldwide via its different business units
• My role in the project includes
• Understand the project requirement
• Perform the build and prepare the test cases and test data covering all the scenarios as per the requirement
• Running batch cycles in multiple environments to refresh the test data
• Perform the SIT testing and raising the defects document the test results and walk thru with the client
• Supporting the UAT testing by providing the needed test data to users
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