Neil Brown

• Streamlined sales processes to enhance team productivity.
• Regular Site visits to build robust client relationships for improved business growth
• Provided excellent customer service, enhancing company reputation.
• Carried out a number of roles including Goods In and Scheduling
• Loaded and unloaded deliveries, promoting swift product turnover and customer satisfaction.
• Carried out regular multi drop deliveries in the works van to Schools, factories and offices
• Managed a high number of customer calls and meetings a day
• Carried out quotes with a follow up via contact manager

At Slaters my role was to build and develop the Corporate Sales Department, supplying Corporate wear and workwear to a variety of business sectors across the West Midlands and South.

• Provided comprehensive after-sales support, ensuring customer satisfaction.
• Resolved customer complaints swiftly, maintaining company reputation
• Achieved regional sales targets by implementing effective training programmes.

Another part of my role was to arrange and manage stands at exhibitions to promote the businesses other areas

• Maintained an extensive knowledge of all products offered, assisting in informative customer interaction.
• Developed customer loyalty with excellent customer service, leading to repeat business.
• Championed cross-selling initiatives to maximise sales volume and profit margins.
• Helped out on Goods In and Deliveries