Neha Mishra
Leicester,United Kingdom
Summary
Dedicated professional with strong communication skills and a proven ability to work effectively in team settings. Demonstrates exceptional customer support capabilities and punctuality, ensuring high-quality service delivery. Proficient in MS Office and basic computer applications, including Word, Excel, PowerPoint, and Internet navigation. Committed to leveraging skills in a dynamic environment to achieve organisational goals.
Overview
11
11
years of professional experience
3
3
years of post-secondary education
Work history
Warehouse Associate Fulfilment Center Operative
EMA 2 Mansfield Amazon Uk Service Ltd
Manfield, NTT
2024.04 - Current
- Warehouse associate Fulfilment center Operative duties like Picking, Packing and Decant work.
- Worked within team to achieve daily targets efficiently.
- Assured safety standards for prevention of accidents in workplace.
- Picked, packed and dispatched high-volume orders, consistently exceeding warehouse performance targets.
- Utilized material handling equipment for efficient movement of goods.
- Followed company protocols whilst dealing with damaged or misplaced goods.
- Demonstrated punctuality and reliability in all assigned tasks, promoting productivity at work place.
- Used conveyor systems to move heavy items across internal spaces.
- Stacked and organised freight at specified areas using boards or pallets.
- Achieved timely product delivery with careful loading and unloading of goods.
- Identified potential hazards promptly; ensured swift removal or containment.
Sales manager
Bobby's Restaurant
Leicester, Leicester
2023.04 - 2024.03
- Assisted in enhancing customer satisfaction through implementation of effective sales techniques.
- Supported revenue generation by recognising and leveraging new market opportunities.
- Collaborated with partners to achieve mutually beneficial results.
- Aided in maintaining financial health through careful budget oversight.
- Oversaw management of key accounts to ensure steady revenue streams.
- Reviewed sales data to spot trends and adjust tactics accordingly.
- Facilitated front-line sales teams by coordinating administrative functions.
- Contributed to marketing strategy development to align with departmental goals.
- Managed key accounts, resulting in consistent revenue generation.
Senior Back Office Assistant
Manek Surgical CO. Vadodara
Vadodara
2018.12 - 2022.10
- Responsible for all duties including sending emails and ordering office stock supplies maintain & re-stock office supply and assisting with the sales team also the front office team
- Handled mail distribution promptly, ensured timely delivery.
- Monitored office supplies inventory, prevented shortages or excesses.
- Filed documents systematically, facilitated easy retrieval of information.
- Managed sensitive data discreetly, upheld confidentiality standards.
- Optimised correspondence processes by drafting and proofreading letters and emails.
- Coordinated team meetings and appointments for smooth operations.
- Provided first-rate customer service by handling complaints professionally.
- Improved office efficiency by managing all administrative tasks.
Back Office Assistant
P.N. Mohite & CO. Vadodara
Vadodara
2015.01 - 2018.12
- Assisting the back office & maintain the Stock data in Computer and stock supply arrangement in office.
- Filed documents systematically, facilitated easy retrieval of information.
- Processed invoices accurately, maintained financial integrity.
- Handled mail distribution promptly, ensured timely delivery.
- Optimised correspondence processes by drafting and proofreading letters and emails.
- Facilitated internal communication with timely memo distribution.
- Maintained clean, organised workspace to promote productivity.
- Managed sensitive data discreetly, upheld confidentiality standards.
Education
Masters - International Business
University Of Lincoln
Brayford Pool, LincolnBachelor - Arts
Dr. Ram Manohar Lohia Avadh University
Faizabad, U.P. 2011.06 - 2014.04
Skills
- Hardworking
- Communication skills
- Teamwork
- Punctuality
- Customer Support
- Aware about MS office, Basic computer (Word, Excel, PowerPoint, and Internet)
LANGUAGES
English
Gujarati
Hindi
Hobbies
Yoga, Travelling
Timeline
Warehouse Associate Fulfilment Center Operative
EMA 2 Mansfield Amazon Uk Service Ltd
2024.04 - Current
Sales manager
Bobby's Restaurant
2023.04 - 2024.03
Senior Back Office Assistant
Manek Surgical CO. Vadodara
2018.12 - 2022.10
Back Office Assistant
P.N. Mohite & CO. Vadodara
2015.01 - 2018.12
Bachelor - Arts
Dr. Ram Manohar Lohia Avadh University
2011.06 - 2014.04
Masters - International Business
University Of Lincoln