
Enthusiastic and hardworking MSc Business Analytics student at Queen’s University Belfast with experience in retail, hospitality, and technical roles. Skilled in customer service, team management, and store operations. Flexible to work on weekdays and weekends, to work 20 hours during term time and full-time during holidays.
• Processed customer purchases efficiently by handling cash, card, and digital payments with accuracy.
• Maintained a clean and organised checkout area to ensure smooth service flow.
• Assisted in managing cash register balances, reconciling discrepancies, and ensuring daily accuracy.
• Handled customer queries and provided support to enhance the overall shopping experience.
• Worked effectively under pressure in a fast-paced environment while maintaining high service standards.
• Assisted customers on the shop floor by providing product information and ensuring a positive shopping experience.
• Handled stock replenishment and maintained well-organised shelves to support product visibility and availability.
• Monitored inventory levels and reported discrepancies to maintain stock accuracy.
• Coordinated with team members and supervisors to ensure smooth daily store operations and timely service.
• Supported promotional setups and ensured the store floor met company standards for cleanliness and display.