Summary
Overview
Work history
Education
Skills
Timeline
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NEELKUMAR PATEL

City of London,LND

Summary

A dedicated student seeking a flexible engineering position. Ready for practical experience and enthusiastic about helping others. Prepared to learn and support the team. A hard-working person with strong organizational skills. Achieves company goals through exceptional planning and prioritization.

Overview

8
8
years of professional experience

Work history

RETAIL ASSISTANT

LONDON
04.2021 - Current
  • Delivered outstanding in-store experience through positive and attentive customer service.
  • Continually replenished stock in line with sales records, keeping well-maintained, presentable item displays.
  • Accurately and efficiently processed cash, cheque, card, and mobile payments using POS systems.
  • Worked closely with management to train new team members, supporting optimal sales productivity.
  • Maintained outstanding service efficiency during peak hours, reducing customer wait times for optimized satisfaction.
  • Carried out sales floor cleaning, maintaining impeccably high store presentation and hygiene standards.
  • Received stock deliveries, accurately completed paperwork, and updated system records.
  • Guaranteed high levels of customer satisfaction through product knowledge and attentive service.
  • Monitored display stock levels, replenishing for consistently well-stocked sales floor.
  • Managed more than 50 customers per day made sale increased by 15 %.

INTERNSHIP TRAINE

Mercedes Benz
Surat
07.2018 - 08.2018
  • Submitted progress reports of trainees to management.
  • Provided certificates of completion and gifts for training attendees.
  • Planned and facilitated training programs, workshops and webinars for personnel.
  • Documented observations and client communications to develop better training techniques.
  • Collected testimonials from interns and sent thank you cards.
  • Monitored curriculum database to maintain accurate training records.
  • Researched latest requirements to keep abreast with trends.
  • Booked conference rooms, prepared presentations and developed logistics for training sessions.
  • Collaborated with HR to develop training and initiatives.

Quality Engineer Intern

BMW
Surat
06.2017 - 06.2018
  • Drafted corrective actions for non-conforming products and continued quality improvements.
  • Researched information online and extracted required data for testing.
  • Measured and monitored quality performance against agreed KPIs, implementing recommendations.
  • Investigated customer complaints to address areas of improvement and eliminate non-conformances.
  • Submitted performance reports, identifying shortfalls and facilitating improvement actions.
  • Monitored and assessed quality performance to gauge progress.
  • Inspected and troubleshot product and production discrepancies.

Quality Engineering Intern

Sai Developers
Surat
01.2016 - 06.2017
  • Employed competency in quality and quantity to produce the product.
  • Collaborated with manufacturing teams to ensure compliance with quality standards and specifications.
  • Gained valuable insight into quality by shadowing quality engineers for six months.
  • Adhered to health and safety regulations.
  • Combined academic study with work placements to gain hands-on experience.
  • Diagnosed product faults with Plan-Do-Check-Act methodology.
  • Visited sites with engineer to support servicing and maintenance tasks.
  • Delivered repairs and analysis to optimise system performance.

Education

MSC - ENGINEERING MANAGEMENT

UNIVERSITY OF GREENWICH
2023

Bachelor - Mechanical Engineering

GUJARAT TECHNICAL UNIVERSITY
Surat
2020

Skills

  • Forward-thinking mindset
  • Financial administration
  • Sales expertise
  • Analytical problem-solving
  • Risk assessment
  • Process control
  • Attention to detail
  • Effective communicator
  • Supply chain management
  • Budget analysis

Timeline

RETAIL ASSISTANT

04.2021 - Current

INTERNSHIP TRAINE

Mercedes Benz
07.2018 - 08.2018

Quality Engineer Intern

BMW
06.2017 - 06.2018

Quality Engineering Intern

Sai Developers
01.2016 - 06.2017

MSC - ENGINEERING MANAGEMENT

UNIVERSITY OF GREENWICH

Bachelor - Mechanical Engineering

GUJARAT TECHNICAL UNIVERSITY

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NEELKUMAR PATEL