NEEKHAT PARKAR
Birmingham,United Kingdom
Summary
Result -driven Process Associate with 4+ years of experience in operational excellence and data management. proven ability to streamline processes and support team training, contributing to enhanced performance. Skilled in cross-functional collaboration and effective communication.
Overview
1
1
Certification
5
5
years of post-secondary education
7
7
years of professional experience
Work history
Process Associate
TATA Consultancy Services
Mumbai
01.2021 - 01.2024
- Executed daily operational tasks such as data entry and documentation.
- Created and updated records for over 200 associates.
- Maintained personal documentation of associates following management protocols.
- Supported training of new team members on internal process systems.
- Assisted with email management regarding defaulter lists and upcoming courses from management.
- Coordinated regular reporting to cross-functional managers and updated tracking systems.
- Participated as a tester for payment initiation by executing test cases and sharing issues.
- Uploaded blockers and maintained Jira and Zephyr data accordingly.
Marketing Trainee
Renault
Mumbai
01.2019 - 06.2019
- Assisted with coordination of schedules, meetings, and travel arrangements for senior executives.
- Provided administrative support by answering phone calls and responding to emails regarding launches and promotions.
- Conducted market research through primary and secondary platforms to analyse customer preferences for Renault cars.
- Conducted comprehensive market studies, enhancing understanding of target demographics.
- Pitched ideas for new advertising campaigns to increase product reach.
- Collaborated with senior marketers on promotional campaigns for raised brand visibility.
Management Trainee
Aditya Birla Sun Life Insurance
Mumbai, India
05.2017 - 07.2017
- Assisted in planning and executing lifecycle methodologies to ensure customer satisfaction.
- Presented various insurance products to clients and facilitated sales conversions.
- Collaborated with team members to generate reports addressing customer payment issues and complaints.
Education
Master of Science - Business Analytics
Aston University
Birmingham 04.2026 -
Master of Business Administration - Marketing
Mumbai University
Mumbai 08.2016 - 05.2018
Bachelor of Business Administration - Business Administration
Tilak Maharashtra Vidyapeeth
India 06.2013 - 05.2016
Skills
- Excel and Word
- SQL and Jira
- Attention to detail
- Effective communication
- Team collaboration
Certification
- Business Analysis for Project Managers - LinkedIn Learning FEB-2022
- Problem Solving Techniques - LinkedIn Learning SEP-2021
Languages
English
Intermediate
Hindi
Upper intermediate
Marathi
Elementary
Timeline
Master of Science - Business Analytics
Aston University
04.2026 -
Process Associate
TATA Consultancy Services
01.2021 - 01.2024
Marketing Trainee
Renault
01.2019 - 06.2019
Management Trainee
Aditya Birla Sun Life Insurance
05.2017 - 07.2017
Master of Business Administration - Marketing
Mumbai University
08.2016 - 05.2018
Bachelor of Business Administration - Business Administration
Tilak Maharashtra Vidyapeeth
06.2013 - 05.2016